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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

This was my first experience of using an advisor com...

This was my first experience of using an advisor company and it took away all the hassle of setting up a mortgage. I would definitely recommend and will be using them again in the future! Reviewed on: 9th March 2026

Process went very smoothly.

The whole process went very smoothly. Any issues/ questions I had all I had to do was book a quick call and they answered any questions. Reviewed on: 9th March 2026

Amazing service from TEMBO

I chose TEMBO after carful LISA products research due to it's very good interest rate not even knowing how amazing team I will find there . Rachel - my mortgage advisor, and Emma were taking great care for me on every step of my home buying journay making this process so much easier! I couldn't thank or recomend them enough! Reviewed on: 9th March 2026

Friendly and efficient service

Our fixed-rate mortgage was coming to an end and we weren’t happy with the renewal rates we were being offered. We were dreading the remortgage process, expecting it to be time-consuming and stressful. We contacted Tembo following a recommendation and spoke to Paul and Tia, who were both extremely friendly, knowledgeable and proactive. Within just a few days, we had secured a mortgage offer at a much better rate and were already in touch with the solicitors. We’re very happy with the service — it really took a lot of the stress out of the process, and it’s reassuring to know we’ve secured a great deal. Reviewed on: 8th March 2026

Exceptionally helpful and great results

Billy, Sian and Jodie helped me secure a great mortgage for my first property, and were quick to respond and great at helping me through the process. Additionally, Lauren was very helpful in selecting suitable life insurance as part of the purchase process. Reviewed on: 8th March 2026

Matt and Elly want above and beyond to secure my mor...

Matt and Elly want above and beyond to secure my mortgage and support me throughout the process. Even when Matt was unable to help he had already onboarded a college to cover for him across the weekend. Reviewed on: 8th March 2026

Bethany and Poppy were absolutely incredible.

Bethany Lawrence and Poppy Cruse Earle were absolutely incredible. My sale almost fell through multiple times, they were patient, understanding, flexible. They responded after hours. I couldn't be happier with the experience. Reviewed on: 8th March 2026

Luke Bustin was excellent throughout the mortgage pr...

Luke Bustin was excellent throughout the mortgage process. He was very quick to respond, explained everything clearly, and was always friendly and helpful. He made the whole process feel straightforward and stress-free. I would definitely recommend Luke to anyone looking for a mortgage broker. Reviewed on: 8th March 2026

Best mortgage experience

A massive thanks to Ruth Russell and Christianna Amos from Tembo for their help with our end to end mortgage process. Their professionalism and deep understanding of the mortgage market were evident from the outset. The guidance provided ensured we secured the best possible product for our need, and the application process was seamless, resulting in approval within a week. I would confidently recommend Tembo's services to others. Reviewed on: 8th March 2026

Jess E, Ruth and Elly are incredible!

Jess E, Ruth and Elly are incredible!!! A smooth and easy transaction from start to finish, helping to make buying my dream home an enjoyable process the whole way through Reviewed on: 8th March 2026

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