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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Exceptionally helpful and great results

Billy, Sian and Jodie helped me secure a great mortgage for my first property, and were quick to respond and great at helping me through the process. Additionally, Lauren was very helpful in selecting suitable life insurance as part of the purchase process. Reviewed on: 8th March 2026

Matt and Elly want above and beyond to secure my mor...

Matt and Elly want above and beyond to secure my mortgage and support me throughout the process. Even when Matt was unable to help he had already onboarded a college to cover for him across the weekend. Reviewed on: 8th March 2026

Bethany and Poppy were absolutely incredible.

Bethany Lawrence and Poppy Cruse Earle were absolutely incredible. My sale almost fell through multiple times, they were patient, understanding, flexible. They responded after hours. I couldn't be happier with the experience. Reviewed on: 8th March 2026

Luke Bustin was excellent throughout the mortgage pr...

Luke Bustin was excellent throughout the mortgage process. He was very quick to respond, explained everything clearly, and was always friendly and helpful. He made the whole process feel straightforward and stress-free. I would definitely recommend Luke to anyone looking for a mortgage broker. Reviewed on: 8th March 2026

Best mortgage experience

A massive thanks to Ruth Russell and Christianna Amos from Tembo for their help with our end to end mortgage process. Their professionalism and deep understanding of the mortgage market were evident from the outset. The guidance provided ensured we secured the best possible product for our need, and the application process was seamless, resulting in approval within a week. I would confidently recommend Tembo's services to others. Reviewed on: 8th March 2026

Jess E, Ruth and Elly are incredible!

Jess E, Ruth and Elly are incredible!!! A smooth and easy transaction from start to finish, helping to make buying my dream home an enjoyable process the whole way through Reviewed on: 8th March 2026

Superb service and communication from the Tembo team

Argjend and Abbey made the whole experience of securing my first home and mortgage easy and smooth. Brilliant at helping me collate all the info I needed, keeping me up to date throughout and working with everyone involved. Thank you so much! Reviewed on: 8th March 2026

Excellent mortgage advice

We received excellent advice from our mortgage adviser, Peter Stratford, whose responsiveness was also outstanding. At the start of the process, the fact that he was also available on a weekend was a very welcome bonus. Reviewed on: 8th March 2026

Professional, caring and excellent customer service

Saul and Jodie were great communicators from start to finish. We cannot speak highly enough of their commitment to customer service in a friendly and caring manner. They were always there for us on the phone or via email and we never had to wait long for a response. We really do not thing there is a better mortgage broker out there! Reviewed on: 8th March 2026

Brilliant customer service

Karl from tembo kept us in the loop all the way through and always answered any questions very quickly even at 10pm which is amazing Reviewed on: 7th March 2026

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