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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Helps 'older' borrowers.....

We are 'older' borrowers and found it impossible to find a lender who would entertain us. We are so glad we found Ben and Amy. They were a breath of fresh air, guided us through to a successful end and helped us secure a mortgage where no other company would help. Reviewed on: 7th March 2026

Excellent service from Hayley and Tia.

Excellent service from Hayley and Tia. They provided helpful and friendly advice, always willing to answer any questions and made the whole process very easy which can be stressful as a first time buyer. Reviewed on: 7th March 2026

Really great service, very helpful and easy to get a...

Really great service, very helpful and easy to get a hold of if there were any issues. Reviewed on: 7th March 2026

From the very beginning you had personal contact and...

From the very beginning you had personal contact and access. It's old fashioned but just having a discussion about what you need goes a long way and having someone reliable on the other end of the phone is totally reassuring. Excellent service from Ben and Amy who went the extra mile to get the right mortgage. Reviewed on: 7th March 2026

simple quick and friendly.

simple quick and friendly. They kept in touch throughout the process and explained each step. great personal service... should be an industry standard! Reviewed on: 7th March 2026

Simple, personal customer service

Simple, personal customer service, got a mortgage sorted despite our age and credit history. Reviewed on: 7th March 2026

Very good customer service, worked well with us and...

Very good customer service, worked well with us and our many questions! We had a very tight timeline to move in and Tembo were great helping us in every way they could to make sure we moved in on time. Our adviser Ben and case manager Amy were brilliant! Reviewed on: 7th March 2026

Website didn’t initially make it clear there was a c...

Website didn’t initially make it clear there was a charge for the service. Luckily I stayed with my existing provider so no charge. Reviewed on: 7th March 2026

I am very impressed with the support from Tembo.

I am very impressed with the support from Tembo. Being able to secure a lower rate before the agreement began was a significant benefit. Communication was seamless, as my advisor was always available and quick to reply. Reviewed on: 7th March 2026

The guys at Tembo were friendly, helpful and ensured...

The guys at Tembo were friendly, helpful and ensured that we got a good deal. Reviewed on: 7th March 2026

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