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Family Building Society: Savings reviews

Name: Savings
Rating: 4.55 (1361 reviews)

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4.55

Based on 1,361 reviews, last reviewed 26th Jun 2026

18% increase in 5 star reviews

in the past 90 days

14% decrease in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Phone operatives always helpful and kind Phone operatives always helpful and kind Reviewed on: 26th June 2026

Latest lowest rating:

1

Issues accessing the on-line service Family Building society have changed their on-line system for the 3rd time. Each time requires me to re-register. The process this time is extremely p... Read more Reviewed on: 24th May 2026

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About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

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Family Building Society Savings reviews (1361)

The most consistent savings rates

Have been with the Society for over 30 years. Their rates are rarely uncompetitive Reviewed on: 24th November 2020

Excellent service from staff, who are excellently led.

Although, they offer excellent online facilities - my preferred way-if you have to use the phone there is easy access and if a helpful answer is not immediately possible, you are rung back in good time. Reviewed on: 24th November 2020

Great service

I always feel welcome when I visit the Epsom branch and this encourages me to continue using FBS. I have always found a competitive account. Reviewed on: 23rd November 2020

Very Good

Know what they are doing unlike the banks Reviewed on: 22nd November 2020

A very good Building Society

Always polite and helpful whenever I have had occasion to phone with a query. Reviewed on: 21st November 2020

Excellent Company

Feel our money is safe with The Family Building Society Reviewed on: 20th November 2020

great product

ISA pays good interest rate. usually one of the highest on the market. Reviewed on: 20th November 2020

Clear, concise and uncomplicated information

I trust the Family Building Society. They give a savings rate that matches anything else I can get for the amount of money I have and how I want access to it. Their communications are easily understood and I feel that they do care about their customers. Reviewed on: 20th November 2020

COMPETITIVE PRODUCTS

The Family Building Society has the easiest and best website I have ever come across... well done Directors. john franklin Reviewed on: 19th November 2020

Reliable Buiding Society values

A traditional Building Society with traditional values Reviewed on: 18th November 2020

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