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Family Building Society: Savings reviews

Name: Savings
Rating: 4.55 (1361 reviews)

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4.55

Based on 1,361 reviews, last reviewed 26th Jun 2026

18% increase in 5 star reviews

in the past 90 days

14% decrease in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Phone operatives always helpful and kind Phone operatives always helpful and kind Reviewed on: 26th June 2026

Latest lowest rating:

1

Issues accessing the on-line service Family Building society have changed their on-line system for the 3rd time. Each time requires me to re-register. The process this time is extremely p... Read more Reviewed on: 24th May 2026

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About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

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Family Building Society Savings reviews (1361)

Great product and excellent customer service

This is my first experience of dealing with Family Building Society, before opening the account I emailed a couple of questions and received a reply very quickly which I found reassuring. The process of opening an account was very straightforward. I would definitely say this was a positive experience. Reviewed on: 18th November 2020

Very competitive interest rates without the risk

I have been very impressed with the whole process as a new member to the Family Society, of opening a savings account on-line, and length of the investment - 18 months to invest. This is a much more realistic period of time than competitors who are offering investments for up to 5 years with poor interest rates. Reviewed on: 17th November 2020

Efficient and Friendly Society

The product provided competitive rates and a simple, easy and friendly application process. Reviewed on: 17th November 2020

Good competitive range of savings products

I opened a savings account with the Family Building Society a couple of years ago when I discovered their Windfall Bond. Since then I have noticed that their other savings products are in many cases more competitive than some of the big banks and more well known financial institutions and always go there to at least see what offerings they have if I am looking to open a new savings account. Reviewed on: 14th November 2020

Good on-line service

Always get a friendly and helpful response when you phone Reviewed on: 14th November 2020

Perfect

I have found the Family Building Society to be helpful, honest and understanding. Everything you would want in a building society. Reviewed on: 13th November 2020

Family fortunes

Monthly prize draw welcome enticement for Windfall Bond Reviewed on: 13th November 2020

Family fortunes

Surprisingly easy to open Windfall Bond, the attractive monthly prize draw a nice enticement with current interest rates so poor across the board. Reviewed on: 13th November 2020

Great Building Society

Always professional when i have contacted them...good products and phones are answer straight away normally. Reviewed on: 12th November 2020

Professional and efficient while being helpful and friendly.

User friendly language and website. Easy to navigate and follow instructions - but if further help or advice required, efficient replies and again, very easy to understand language without unnecessary "waffle". Impressed throughout. Reviewed on: 12th November 2020

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Family Building Society: Savings reviews

18% increase in 5 star reviews

14% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Family Building Society: Savings now

Family Building Society Savings reviews (1361)

Great product and excellent customer service

Very competitive interest rates without the risk

Efficient and Friendly Society

Good competitive range of savings products

Good on-line service

Perfect

Family fortunes

Family fortunes

Great Building Society

Professional and efficient while being helpful and friendly.

Do you have a different Family Building Society product?

Want to see more from Family Building Society?

Mortgages

Insurance

Join Smart Money People

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