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Family Building Society: Savings reviews

4.59
Based on 1,410 reviews, last reviewed 10th Sep 2026
29% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Customer Service assistant was very helpful and pati... Customer Service assistant was very helpful and patient Reviewed on: 10th September 2026
Craig I's avatar
Craig I

Latest lowest rating:

1

Outdaterd Security Used to login easily, now have to wait for post to arrive 3-5 days. Rubbish Reviewed on: 20th July 2026
Rodger T's avatar
Rodger T

About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

Review Family Building Society: Savings now

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Family Building Society Savings reviews (1410)

Good Rates and Service

5
I found the Family Building Society on a price comparison site some months ago, so far delighted. Reviewed on: 26th July 2019

Efficient, helpful and friendly service

4
In all contact with this Building Society, I have found the staff with whom I have dealt friendly, efficient and actually trying to break helpful. Reviewed on: 26th July 2019

Helpful and friendly advice

4
I found them very helpful with any queries, and quick to respond Reviewed on: 26th July 2019

Something a little different

5
A great place to place the money that you want to grow. Reviewed on: 26th July 2019

Sounds good,feels good, hopefully it will do you good

5
The, odds of winning, are within the realms of possibilities..It’s fun dreaming if it’s me ,whose dream can I help to come. True Reviewed on: 26th July 2019

Good interest rates

5
Good interest rates and good savings products. Reviewed on: 26th July 2019

Very pleased.

5
I'm very pleased I came across your savings account with its competitive rate of interest and easy access online. Reviewed on: 26th July 2019

Good range of products

4
They appear to have good rates of interest on the products I've invested in. Also whilst there were low interest rates it was worth taking out some Windfall bonds on the off chance I won something - not yet though. Reviewed on: 26th July 2019

Safe and Stable

4
Although the interest is not very much, what I like about FBS is that my money is safe. Information on the site is well balanced and you are able to decide for yourself what products you want to put your money into. Also, the website is quite user friendly, plus there is always a chance you could win in the monthly draws! Reviewed on: 26th July 2019

Windfall bonds

4
Great customer service. UK based helpdesks very friendly and knowledgable staff great service Reviewed on: 26th July 2019

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