Write a review

Newsletter

Go to business site

Family Building Society: Savings reviews

Name: Savings
Rating: 4.56 (1371 reviews)

View other Family Building Society products

4.56

Based on 1,371 reviews, last reviewed 9th Jul 2026

7% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Very help-full good interest rates Very help-full good interest rates Reviewed on: 9th July 2026

Latest lowest rating:

1

I would rate Family Building Society 10/10 but the S... I would rate Family Building Society 10/10 but the Smart survey 0.5/10 N/a to under 65s but I'm 64.5 and preplan is important Reviewed on: 1st July 2026

Visit provider site Read all reviews Write a review

About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

Review Family Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Family Building Society Savings reviews (1371)

I can't use online access

I am trying to re-register for online access (I had this before but the system has changed). Seemed to go fine - I got the two emails and did the next step (creating password and deciding on a memorable word), Then I got an email asking me to call support. I did. They had a look. Asked me to re-register. Before I got round to this... I received the security letter (so perhaps it is working) - this told me to log in and then... but no when I try to log in "Account Locked" and "call support". So then I tried to re-register and... it sends me a reminder of my login ID and that is all. A wee bit miffed. Reviewed on: 26th January 2019

Reply from Family Building Society Hi David, thanks for your review and feedback. So I can get this sorted out for you, please could you email your details to [email protected] or call our Family Service Team on 03330 140144. Thanks, Vicky Response date: 29th January 2019

Good overall

Good products, good interest rates, good communication. Reviewed on: 26th January 2019

Reply from Family Building Society Hi Anna, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Thanks, Vicky Response date: 15th February 2019

Quick, simple and straightforward

Couldn't have been easier to set up an account. To make a payment or withdrawal is also straightforward, quick and instant. Reviewed on: 26th January 2019

Reply from Family Building Society Hi Janet, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Thanks, Vicky Response date: 15th February 2019

Safe, fair & customer friendly

Excellent communications, I always feel valued. As a saver I feel they are 'on my side' and give me as fair a return as possible in all circumstances. Staff are friendly, knowledgable and efficient. Couldn't ask for more really. Reviewed on: 26th January 2019

Reply from Family Building Society Hi Peter, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Thanks, Vicky Response date: 15th February 2019

Very good

No problems at all, good service Reviewed on: 26th January 2019

Reply from Family Building Society Hi Hilary, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Thanks, Vicky Response date: 15th February 2019

Best society to be with

If you want a society that treats you fairly then look no further. Reviewed on: 26th January 2019

Reply from Family Building Society Hi Bill, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Thanks, Vicky Response date: 15th February 2019

Security first

Newspaper recommended product - so I proceeded to open a joint account. Had initial trouble over security issue - once resolved by friendly staff was 100% satisfied. Reviewed on: 26th January 2019

Reply from Family Building Society Hi Jeffrey, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Thanks, Vicky Response date: 15th February 2019

Personal Service

Great personal service! Everything explained and papers came through when they were supposed to. Reviewed on: 26th January 2019

Reply from Family Building Society Hi Jon, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Thanks, Vicky Response date: 15th February 2019

Purchase windfall bonds

The whole experience was simple and easy to understand . Reasonable interest rate. And a chance to win every month . Fingers crossed. Reviewed on: 26th January 2019

Reply from Family Building Society Hi Barry, thank you for taking the time to leave us a review and give us such positive feedback. We really appreciate it. Good luck with your Windfall Bond! Kind regards, Vicky Response date: 15th February 2019

Highly satisfied

I have a bond which is an innovative product offering a chance to win a prize in the draw . The odds are much better than premium bonds . Although the prizes are smaller there is greater chance and you earn a little interest too . I don’t know anyone that has won more than £500 on Premium Bonds but I won £1000 . I would be confident looking at other products in the range Reviewed on: 26th January 2019

Reply from Family Building Society Hi there, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Good luck with your Windfall Bond! Kind regards, Vicky Response date: 15th February 2019

Review Family Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Savings
from Bank of China (UK) 4.09 from 2 reviews
Fixed Rate Saver
from Tesco Bank 3.97 from 5 reviews
Savings
from Hodge Bank 4.27 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Family Building Society: Savings reviews

7% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Family Building Society: Savings now

Family Building Society Savings reviews (1371)

I can't use online access

Good overall

Quick, simple and straightforward

Safe, fair & customer friendly

Very good

Best society to be with

Security first

Personal Service

Purchase windfall bonds

Highly satisfied

Review Family Building Society: Savings now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024