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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

completely Hassle free claim for my horse after surgery.

I had a completely Hassle free claim for my horse after surgery. The insurance emporium took care of everything and I felt confident the whole time. Reviewed on: 12th October 2023

Cats

All four of my cats are insured with the Emporium... Very happy Reviewed on: 12th October 2023

Best all round

Good price for an excellent product. Reviewed on: 12th October 2023

Always competitive premiums

Every renewal quote comes through lower than competitors Reviewed on: 12th October 2023

Quick easy claims

My dog has to have regular injections for arthritis & it’s no hassle putting the claim through each month Reviewed on: 12th October 2023

Easy and clear

Just an easy, good value per i surance where i feel my little dog will be looked after if anything ever happened to her. Reviewed on: 12th October 2023

Horse insurance

Cheaply priced, serves my horse well in every aspect currently however I’m not sure if prices go up if accidents occur or how much they cover on different accidents so may need to look into it more Reviewed on: 12th October 2023

Great company

Fantastic company fantastic price. My dog is in operation and you paid for it straight away no quibbles questions highly recommend anyone Reviewed on: 12th October 2023

Efficient and helpful

Very helpful members of staff. Rally efficient when dealing with claims. Reviewed on: 12th October 2023

Dog and horse insurance

By far the best pet insurance company. Helpful, affordable and the customer care is impeccable. I’ve recommended them to lots of my family & friends. Reviewed on: 12th October 2023

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