Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.72
Based on 5,996 reviews, last reviewed 6th Sep 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026
JD's avatar
JD
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5996)

Excellent

5
Very friendly with good value products Reviewed on: 24th September 2022
Amanda Boffey's avatar
Amanda Boffey

Fare Trade.

5
This is the only insurance company i have ever dealt with that actually reduced my monthly payment because i did not use them in my first twelve months. To me this shows they care and are on my side if i should ever need them. Reviewed on: 24th September 2022
Edmunds's avatar
Edmunds

Efficient and friendly

5
We have 3 pets covered with the emporium. When we needed to claim they have been very helpful and paid with no hassle. They are prepared to spend time explaining the necessary steps needed in making a claim and I wouldn’t hesitate in recommending them. Reviewed on: 24th September 2022
Patricia Lewis's avatar
Patricia Lewis

Excellent value for money

5
Easy to insure with and excellent value for money. I have both of my pets insured with them for life Reviewed on: 24th September 2022
Hayley Ballantine's avatar
Hayley Ballantine

** Saved my cats life **

5
My cat was dieing in stage 5 renal failure.. his bill came to over £3,000 and if it wasn't for emporium that paid out.. he wouldn't be here today. So thankful. Reviewed on: 24th September 2022
Kay conway's avatar
Kay conway

Excellent

5
Very Helpful staff and easy to understand Reviewed on: 24th September 2022
Tracy Hayton's avatar
Tracy Hayton

A pleasure to call

5
Always a pleasure to call The Insurance Emporium and always get the best deal they can give, never feels like I’m haggling. Reviewed on: 24th September 2022
Sarah Miller's avatar
Sarah Miller

Good insurance

5
Good insurance at the right price Reviewed on: 24th September 2022
Chris Crompton's avatar
Chris Crompton

Best value insurance and great customer support

5
Bought pet insurance for my dog a few years ago - fantastic value when our dog had to undergo two cruciate ligament ops within a year. The insurance renewed monthly enabling us to be fully covered. Not found this anywhere else. Our premium has inevitably gone up but not unreasonably. I have also had good straightforward advice whenever I have called. Wholeheartedly recommend. Reviewed on: 24th September 2022
Juliette Player's avatar
Juliette Player

Excellent service

5
One of our cats passed away earlier in the year & the claim was processed very respectfully & professionally by the Insurance Emporium's service team. Reviewed on: 24th September 2022
Steve L's avatar
Steve L

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from The Insurance Emporium?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill