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Tide: Business Banking reviews

View other Tide products
4.70
Based on 5,691 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

I do my business banking with them and great service... I do my business banking with them and great service, product and nice app Reviewed on: 12th June 2025
Andy's avatar
Andy

Latest lowest rating:

1

Beware Tide can freeze your account Beware of using Tide for your business. Tide have frozen my account without offering any reason, or engaging with me to resolve any issues. I have off... Read more Reviewed on: 15th October 2025
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lambuza
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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5691)

Easy Banking with Tide

5
From setting up the account to management, it could not be easier. Great customer service and everything is slick and transparent. Recommend to friends and family. Reviewed on: 11th April 2023
James's avatar
James

Yesmeen was fantastic

5
She is very nice and help led me set up my account Reviewed on: 11th April 2023
noman asghar's avatar
noman asghar

Easy, breezy, business!

5
Tide is honestly an amazing bank for my business. Easy sign up hassle free chat boxes when you need to speak to a human and overall a great app and business resources to help you. Start up business owners this is your sign! Reviewed on: 11th April 2023
Desereen Kwabi's avatar
Desereen Kwabi

Anwal was very helpful..he tell everything about tide business account and helped me creating business account

5
Anwal was very helpful..he tell everything about tide business account and helped me creating business account Reviewed on: 11th April 2023
Irfan Aziz's avatar
Irfan Aziz

Yesmeen is very good

5
She helped me setup my veey 1st business account quickly Reviewed on: 11th April 2023
Khalid Muhammad Rofan's avatar
Khalid Muhammad Rofan

Really like the app

5
Tide has got an amazing app , It’s really good and user friendly and thanks to Sony for introducing to me .. great work Sony . Reviewed on: 11th April 2023
Hashim Ebrahimi's avatar
Hashim Ebrahimi

Yesmeen was excellent

5
Fast abd easy to setup my business account Reviewed on: 11th April 2023
Abiodun shamusideen's avatar
Abiodun shamusideen

Good, but with limitations

3
Good points: - Perfect solution for Sole Traders - Incredibly smooth account step-up and onboarding process - A great all-in-one stop from those setting up a new business inc. a discounted London business address through Hoxton Mix Easy invoicing process (although the template email needs improvement) - App is easy-to-use, with pleasant visual design - Frequent improvements and new features show that Tide care about Pain points: - Customer service chat response times can be veeeery slow. Personally, I don’t think access to basic service levels should be hidden behind a paywall. Monetisation strategies are a real challenge for new challengers to the market, but this is very short-sighted. Frustrated customers don’t become brand advocates! - If their app isn't working, there is literally no way of getting contact, even in an emergency! I resorted to messaging a member of Tide staff via LinkedIn (they were really helpful though) - Because Tide is not a UK registered bank, you cannot make Directors Pension contributions into a SIPP by card payment. For some SIPP providers, this is the only payment option. Thankfully, certain SIPP providers (such as Hargreaves Landsdown) allow you to make contributions by bank transfer from within the Tide app, but you have to make the request by email. When I asked Tide for information, they told me flatly that I was wrong! This was because they didn't understand the difference between Directors Pension Contributions, into a SIPP, Personal contributions into a SIPP and Workplace Pension Contributions. I had to work all of this out for myself. As specialists in Business Banking, they really need to brush up on this knowledge as it has massive tax implications for Ltd company directors, and customers may be misinformed if they don’t hire an accountant. Neutral - For Ltd companies, the categorization of transactions/expenses isn’t specific enough. Even as a sole Director with no employees, I still have to use 3rd party accountancy software to correctly work out my profit etc. The full list of categories in Intuit Quickbooks (full version, not the light ‘self-employed’ version) is a good reference point. Result: I'm sticking with Tide for now, as I like to champion an underdog. It's still a very new company. Fingers crossed they become a UK Registered bank soon, and I hope my feedback helps them to improve. Reviewed on: 11th April 2023
L S's avatar
L S

Fantastic

4
Tide is very helpful and useful, easy to manage now. I can recommend it to my relatives. Reviewed on: 11th April 2023
Tatiana079's avatar
Tatiana079

Great bank with all the features I need.

5
I'm self-employed and the switch to Tide has made running mu business so much easier. Great features, simple use and so far completely reliable which is far more than can be said for my high street bank that manage my personal account! Reviewed on: 11th April 2023
Andrew Crofts's avatar
Andrew Crofts

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