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Tide: Business banking reviews

View other Tide products
4.66
Based on 5,697 reviews, last reviewed 24th May 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

I'm testing sole trader accounts and this is great I've been trying different business bank accounts for the sole trader aspects of my freelance work. I was a bit put out because I had got a limited co... Read more Reviewed on: 24th May 2026
Mariam Sharp's avatar
Mariam Sharp

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R
Visit provider site Read all reviews Write a review

About this product

You can open a free UK Tide business current account in minutes.

With a Tide business account, manage payments, use built-in accounting and get a savings account all in one place. Only pay for what you use, with low transaction and ATM fees.

Tide business account reviews help you find out what it’s really like to be a customer. If you’ve used Tide before, you can also leave a review and share your experience.

Review Tide: Business banking now

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Tide Business banking reviews (5697)

Froze my account and close it leaving me stranded in London with no money

1
This business is absolutely ridiculous. They paused my business account whiles I was mid-shopping for my work. It couldn't have happened at a worse time as the stuff I was getting was urgent. I messaged them on their stupid app no reply for ages. I was left with no money for 3 days and my business account closed without explanation. This company is the worse I have been with. S**t customer service, they reply back to you once a day. I will advise people not to use this bank. Reviewed on: 17th July 2022
Abeiku Arthur's avatar
Abeiku Arthur

Frozen my account effectively stopping me from trading

1
Tide has frozen my account without notice for information that we have supplied can't get the person who suppose to be dealing with it, what I can see on line some business have been in this situation for months, no matter what they do tide is changing the goal post every time they supply the information, absolute shocking this is people businesses how they pay there bills and feed there family and tide is causing hardship and putting them out of business. Reviewed on: 6th July 2022
Derek Thomson's avatar
Derek Thomson

Block accounts and hold your money

1
Do not use this bank. They block accounts for no reason, don’t reply to any messages and keep your account frozen without any explanation, I’ve had to report them to the financial ombudsman now, seriously, stay well clear of them Reviewed on: 6th July 2022
Jenn Thomson's avatar
Jenn Thomson

Discrimination is rife at tide

1
Absolutely useless Discrimination is rife at Tide I have 4 complaints about members of your staff Useless working from home at the expense of us Lazy Lazy employees all need sacking Disgraceful service Reviewed on: 27th May 2022
Gary Jenkinson's avatar
Gary Jenkinson

Avoid at all costs

1
We opened a account with this company as I was recommended it by a friend who used them and said they was ok….. how wrong they was At the moment we have 3000.00 which is for wages and we can’t access it, we use the customer messaging service which is shocking , I have been told my account is blocked due to not providing sufficient evidence about payments going out of my account, it is a business account and has various payments constantly going in and out I have supplied evidence and still. No response This is so worrying and I don’t no what to do Please avoid this bank like the plague Reviewed on: 21st May 2022
Toni Ann's avatar
Toni Ann

Useless customer service

1
Applied for an account, installed the app, logged in - 'Verifying your account, this usually takes 5 days. In certain circumstances we may need to run more checks and it could take up to 48 hours'. 7 days later, not a word from them, and no way of finding out what is going on. Useless. Reviewed on: 19th May 2022
Richard Roll's avatar
Richard Roll

A V O I D this Bank

1
We have opened a current account with them and they now won't allow payments to be made or received. We have more than £6,000 with them and we can't get it back or get the account functioning again. They should be shut down. Reviewed on: 11th May 2022
Jagbir Dhillon's avatar
Jagbir Dhillon

If you are a small business - AVOID !

1
After about 4 weeks of trading I had my account ' locked ' - no explanation given. UNABLE to contact anyone , emails go unanswered and the customer service chat is actually a ' BOT '. Having had a look further this is a common issue and it is a genuine issue with them. They are dodgy ! DO NOT CONDUCT business with them. Reviewed on: 11th May 2022
Allan Barclay's avatar
Allan Barclay

DO NOT USE- IVE HAD TO SHUT MY BUSINESS DOWN

1
MY BUSINESS BANK ACCOUNT WITH TIDE HAS NOW BEEN BLOCKED FOR OVER 2 WEEKS, IVE LOST THOUSANDS OF POUNDS IN MONEY, NO ACCESS TO ANY BUSINESS FUNDS SO CANT TRADE AT ALL, MISSED WAGES AND INVOICES, THIS HAS MADE ME SO ILL IVE HAD TO GO TO THE DOCTORS DUE TO THE STRESS, SAME GENERIC EMAIL SAYS THGE SAME THING EVERYTIME, NO CUSTOMER SERVICE AT ALL, GOING BY THE TIME OF THE GENERIC REPLIES THE STAFF SEEM TO BE ON THE OTHER SIDE OF THE COUNTRY, I HONESTLY DONT KNOW WHAT TO DO, I SURVIVE THE PANDEMIC JUST AND NOW DUE TO TIDE I HAVE TO CLOSE... PLEASE DO NOT BANK WITH THIS COMPANY, GOING OFF THE MESSAGES BELOW, I VERY MUCH DOUBT I WILL EVEN GET ALL MY THOUSANDS BACK, ITS DEVASTATING. Reviewed on: 26th April 2022
EMMA 's avatar
EMMA

A joke, do not touch

1
A joke Zero customer service, nothing except vague standardised responses which say nothing (froze the account and took 8 days of basic radio silence to explain why and unfreeze) No IBAN number so you can't retrieve funds from abroad Only 1 member of staff (in total) can have a login to app / web to make payments Expense cards can't be used in practice as every purchase needs to be approved in real time by guess who..... the 1 member of staff who has access to the app The card is so basic it can't be used for anything serious eg rent a car, google ad words etc. This is not a bank. Its a rebadged basic prepaid card It's a valuation/ IPO play for the owners No business can really use this service to operate Reviewed on: 21st April 2022
Oliver Larholt's avatar
Oliver Larholt

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