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Tide: Business Banking reviews

View other Tide products
4.71
Based on 5,693 reviews, last reviewed 20th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
3%

Latest highest rating:

5

Great for business owners, they work with you all th... Great for business owners, they work with you all through Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
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Jon R
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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5693)

They steal your money

1
There is nothing you can do £320k stolen from us by tide and we will now be forced to close the business Reviewed on: 7th September 2022
Ross Wingfield's avatar
Ross Wingfield

False incentives

1
I was enticed into opening a tide business account on the offer of £75 free, I have recently got into ecommerce so thought this could be a useful account to have. 1 day after opening the account I was sent an email that told me I had 5 days to remove my money from the account as it was being deleted. Colossal waste of my time, all so they dont have to pay out £75, disgraceful. dont use this bank! Reviewed on: 31st August 2022
Lewis's avatar
Lewis

Stay away from Tide

1
UNDER NO CIRCUMSTANCES SHOULD YOU OPEN AN ACCOUNT WITH THIS BANK ! They block your account at every opportunity, you then have to answer the same security questions over and over again. You cannot call them and recieve a generic email response when you try and make a complaint. Reviewed on: 30th August 2022
Andrew Downer's avatar
Andrew Downer

Frozen account for days on end with no explanation

1
Tide have currently frozen my account for days on end, seriously affecting my business operation, without any explanation, with only generic responses from their 'customer services' that are effectively designed to get rid of me; i.e 'another team are looking into this, please be patient'. Furthermore, they have blocked my ability to upgrade my account so that I can access phone support to find out what is happening. This is the worst service I have ever received from any organisation. Absolutely unbelievable that they think they can behave like this as a business! Reviewed on: 25th August 2022
George Haworth's avatar
George Haworth

They care just about yourself business

1
This bank advertises itself as a bank for business. However, it is not insured against fraud. If you lose money by making a transfer from their account to a dishonest seller who will never send you goods, you will never get your money back. It is better to set up a business account with a commercial bank that is insured against such events. My example: I lost £ 650. They had all the details of this transfer, communicated with the fraudster's bank, and after weeks of waiting and writing with them. (many times they ignored me) got a refund of £ 3.64. This is no joke, with 650 they refunded me 3.64. Best of all, the £ 3.64 was never credited to my account. They wrote that it was in my account but it did not come out. I do not recommend. Reviewed on: 18th August 2022
DIGITAL DESIGN STUDIO's avatar
DIGITAL DESIGN STUDIO

Avoid this joke of a bank

1
Closed our business account with no notice and no reason. Took 2 weeks to get our money transferred and now won’t provide statements. Impossible to get a sensible response and require identity hoops even when we are chasing our money that they are holding onto with my reason They should be investigated by the FCA Reviewed on: 11th August 2022
Laura L's avatar
Laura L

Froze my account and close it leaving me stranded in London with no money

1
This business is absolutely ridiculous. They paused my business account whiles I was mid-shopping for my work. It couldn't have happened at a worse time as the stuff I was getting was urgent. I messaged them on their stupid app no reply for ages. I was left with no money for 3 days and my business account closed without explanation. This company is the worse I have been with. S**t customer service, they reply back to you once a day. I will advise people not to use this bank. Reviewed on: 17th July 2022
Abeiku Arthur's avatar
Abeiku Arthur

Frozen my account effectively stopping me from trading

1
Tide has frozen my account without notice for information that we have supplied can't get the person who suppose to be dealing with it, what I can see on line some business have been in this situation for months, no matter what they do tide is changing the goal post every time they supply the information, absolute shocking this is people businesses how they pay there bills and feed there family and tide is causing hardship and putting them out of business. Reviewed on: 6th July 2022
Derek Thomson's avatar
Derek Thomson

Block accounts and hold your money

1
Do not use this bank. They block accounts for no reason, don’t reply to any messages and keep your account frozen without any explanation, I’ve had to report them to the financial ombudsman now, seriously, stay well clear of them Reviewed on: 6th July 2022
Jenn Thomson's avatar
Jenn Thomson

Discrimination is rife at tide

1
Absolutely useless Discrimination is rife at Tide I have 4 complaints about members of your staff Useless working from home at the expense of us Lazy Lazy employees all need sacking Disgraceful service Reviewed on: 27th May 2022
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Gary Jenkinson

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