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Tide: Business banking reviews

4.66
Based on 5,697 reviews, last reviewed 24th May 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

I'm testing sole trader accounts and this is great I've been trying different business bank accounts for the sole trader aspects of my freelance work. I was a bit put out because I had got a limited co... Read more Reviewed on: 24th May 2026
Mariam Sharp's avatar
Mariam Sharp

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R

About this product

You can open a free UK Tide business current account in minutes.

With a Tide business account, manage payments, use built-in accounting and get a savings account all in one place. Only pay for what you use, with low transaction and ATM fees.

Tide business account reviews help you find out what it’s really like to be a customer. If you’ve used Tide before, you can also leave a review and share your experience.

Review Tide: Business banking now

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Tide Business banking reviews (5697)

Account closed without a reason

1
I had my account closed with 871 pounds without any reason then I waited for my money to be tranferred in my hsbc account as they asked for an alternative account. After 2 months I received a partial payment of 189 pounds from my money. I don't know where are the rest of my money as I can't acces Tide account anymore Reviewed on: 23rd September 2022

DO NOT BANK WITH THIS COMPANY

1
Disgusting “customer service” my account has been suspended for a week now! For no reason at all!! Provided all relevant information. No contact helpline I get the same ridiculous automated response like every review gets on here! I’m now having to contact the police to try and get this resolved. Seeing everyone else is having problems makes it very clear there is fraudulent activity. Some people have lost hundreds of thousands of pounds. The police or someone needs to do something about it! Avoid at all costs!!!!! Reviewed on: 20th September 2022

Thieves with Licence

1
i can provide print screens i can show every body they just take your money with no explanation first keep them blocked for some. months and then just take it... saying that will add them to bank recall lol.... STAY AWAY FROM THEM Reviewed on: 20th September 2022

Dreadful customer support/service

1
Absolutely hopeless customer service. Account put on hold, no response on there messaging app, no response via email requesting call back, no response from customer complaints department, dreadful customer service, I would not recommend this company to anyone Reviewed on: 10th September 2022

They steal your money

1
There is nothing you can do £320k stolen from us by tide and we will now be forced to close the business Reviewed on: 7th September 2022

False incentives

1
I was enticed into opening a tide business account on the offer of £75 free, I have recently got into ecommerce so thought this could be a useful account to have. 1 day after opening the account I was sent an email that told me I had 5 days to remove my money from the account as it was being deleted. Colossal waste of my time, all so they dont have to pay out £75, disgraceful. dont use this bank! Reviewed on: 31st August 2022

Stay away from Tide

1
UNDER NO CIRCUMSTANCES SHOULD YOU OPEN AN ACCOUNT WITH THIS BANK ! They block your account at every opportunity, you then have to answer the same security questions over and over again. You cannot call them and recieve a generic email response when you try and make a complaint. Reviewed on: 30th August 2022

Frozen account for days on end with no explanation

1
Tide have currently frozen my account for days on end, seriously affecting my business operation, without any explanation, with only generic responses from their 'customer services' that are effectively designed to get rid of me; i.e 'another team are looking into this, please be patient'. Furthermore, they have blocked my ability to upgrade my account so that I can access phone support to find out what is happening. This is the worst service I have ever received from any organisation. Absolutely unbelievable that they think they can behave like this as a business! Reviewed on: 25th August 2022

They care just about yourself business

1
This bank advertises itself as a bank for business. However, it is not insured against fraud. If you lose money by making a transfer from their account to a dishonest seller who will never send you goods, you will never get your money back. It is better to set up a business account with a commercial bank that is insured against such events. My example: I lost £ 650. They had all the details of this transfer, communicated with the fraudster's bank, and after weeks of waiting and writing with them. (many times they ignored me) got a refund of £ 3.64. This is no joke, with 650 they refunded me 3.64. Best of all, the £ 3.64 was never credited to my account. They wrote that it was in my account but it did not come out. I do not recommend. Reviewed on: 18th August 2022

Avoid this joke of a bank

1
Closed our business account with no notice and no reason. Took 2 weeks to get our money transferred and now won’t provide statements. Impossible to get a sensible response and require identity hoops even when we are chasing our money that they are holding onto with my reason They should be investigated by the FCA Reviewed on: 11th August 2022

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