Smart Money People Logo
Go to business site
Share this page
Link copied

Tide: Business Banking reviews

View other Tide products
4.71
Based on 5,693 reviews, last reviewed 20th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great for business owners, they work with you all th... Great for business owners, they work with you all through Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R
Visit provider site Read all reviews Write a review

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Review Tide: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Tide Business Banking reviews (5693)

Very poor service

1
Would definitely not recommend tide banking to anyone! They asked me to prove 8 payments on my account which is fair however only giving me 3days to dig down my records to show proof, now owning a small business I am very busy and this was the least of my worries, because this information wasn't sent within the 3days they had froze my account no payments in no payments out!, I have now send all documents in and asked if they could review the email and unfreeze my account as this is essential to running my business. I had called tide business support multiple times for them to tell me they don't know anything about the case as it's not them dealing with it and it's another team I couldn't speak to anyone who could directly help me !! They have put on a freeze on my account for upto 30 business days untill they can confirm the information my question is why mail me giving me 3days to provide the information if it takes them 30 business days to review it!!! Will be closing my account and going with another provider do not bank with tide !! Reviewed on: 14th November 2022
Mark 's avatar
Mark

AVOID! Stolen ours and other peoples money! Deleting customer comments off social media!

1
Appalling! Paused our business bank with no access to our money for weeks now. No reason for pause. Closed our account, no access to log in, no access to customer service. Deleting negative comments from all their social media. We are taking legal action to get our money back! Reviewed on: 26th October 2022
Clare's avatar
Clare

Shambolic service from the word go

1
Appalling service upon a communication pathetic never ever use this bank they haven’t a clue what they’re doing they should be written off once and for all I wouldn’t give him any stars if I had to leave me Reviewed on: 21st October 2022
Michele spicer 's avatar
Michele spicer

Dont waste your money and time

1
Tide useless when it comes to communication and they paused my account with my business due tide my business has been effected badly . I wouldn't recommend tide to anyone even to my haters Reviewed on: 19th October 2022
Ali Hussain's avatar
Ali Hussain

Disgusting - Refusing to return my Stolen money

1
DO NOT USE- Scammers - disgusting excuse for a bank. My business account has been fraudulently used, it took them DAYS to actually respond to questions i was asking, you cant talk to anyone on the phone - chats only which they take days to respond to. Then - THEY HAVE REFUSED TO RETURN MY MONEY - As they claim i gave a code to the hackers ( i didn't) then closed the chat immediately, so i cant even respond to their rejection of my case. IF YOU WANT TO KEEP YOUR MONEY - DON'T USE THIS BANK. Reviewed on: 14th October 2022
Lisa C's avatar
Lisa C

WORST BANK TO WORK WITH

1
Hi IF ANYONE THINKING ABOUT OPENING A TIDE ACCOUNT DONT DO IT !!!! IV BEEN TRYING TO RESOLVE A PROBLEM IV HAD AND STILL NOT ONE PERSON GET BACK TO ME .! TIDE WORKERS HAD NO IDEA WHAT IS CUSTOMER SERVICE IS !!!! IF YOULL HAVE A PROBLEMS AND YOU WANT TO CONTACT WHIT TIDE TEAM GOOD LUCK TO YOUS PROBABLY %100 YOU WILL NEVER RESOLVE YOUR PRPROBLEMS !!’ DONT WASTE YOUR TIME OPENING A ACCOUNT WHIT THEM WORST BANK WORST CUSTOMER SERVICE I EVER EXPERIENCED MY ENTIRE LIFE JUST DONT DO IT !!!!! Reviewed on: 7th October 2022
Kuzen Leary's avatar
Kuzen Leary

Account closed without a reason

1
I had my account closed with 871 pounds without any reason then I waited for my money to be tranferred in my hsbc account as they asked for an alternative account. After 2 months I received a partial payment of 189 pounds from my money. I don't know where are the rest of my money as I can't acces Tide account anymore Reviewed on: 23rd September 2022
Iulian Man's avatar
Iulian Man

DO NOT BANK WITH THIS COMPANY

1
Disgusting “customer service” my account has been suspended for a week now! For no reason at all!! Provided all relevant information. No contact helpline I get the same ridiculous automated response like every review gets on here! I’m now having to contact the police to try and get this resolved. Seeing everyone else is having problems makes it very clear there is fraudulent activity. Some people have lost hundreds of thousands of pounds. The police or someone needs to do something about it! Avoid at all costs!!!!! Reviewed on: 20th September 2022
Bethany's avatar
Bethany

Thieves with Licence

1
i can provide print screens i can show every body they just take your money with no explanation first keep them blocked for some. months and then just take it... saying that will add them to bank recall lol.... STAY AWAY FROM THEM Reviewed on: 20th September 2022
Bogdan's avatar
Bogdan

Dreadful customer support/service

1
Absolutely hopeless customer service. Account put on hold, no response on there messaging app, no response via email requesting call back, no response from customer complaints department, dreadful customer service, I would not recommend this company to anyone Reviewed on: 10th September 2022
Martin 's avatar
Martin

Review Tide: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill