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Tide: Business banking reviews

View other Tide products
4.66
Based on 5,697 reviews, last reviewed 24th May 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

I'm testing sole trader accounts and this is great I've been trying different business bank accounts for the sole trader aspects of my freelance work. I was a bit put out because I had got a limited co... Read more Reviewed on: 24th May 2026
Mariam Sharp's avatar
Mariam Sharp

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R
Visit provider site Read all reviews Write a review

About this product

You can open a free UK Tide business current account in minutes.

With a Tide business account, manage payments, use built-in accounting and get a savings account all in one place. Only pay for what you use, with low transaction and ATM fees.

Tide business account reviews help you find out what it’s really like to be a customer. If you’ve used Tide before, you can also leave a review and share your experience.

Review Tide: Business banking now

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Tide Business banking reviews (5697)

Worst customer service

1
Avoid at all costs they will hold your money and will send u a same answer for weeks. Scam bank Reviewed on: 17th December 2022
awais rashid's avatar
awais rashid

This "business" account is a scam

1
Please don't fall for this and don't waste your time and money on this useless scam. Your personal information is not safe, and the staff have no idea of what they're doing (worst customer service I have ever received in my 12 years in business, by Georgie and Suzy Jones). Reviewed on: 30th November 2022
Emma Bur's avatar
Emma Bur

Please report Tide to Serious Fraud Office

1
Tide seems to be stealing and scamming hundreds of business customers out of their money. Closing accounts, freezing accounts and not returning funds. My account has been frozen 1 week now, and from reading reviews online it seems to be happening to hundreds of businesses who bank with Tide.co I have reported them to the: Financial conduct authority Financial Ombudsman Action Fraud Please everyone who is experience fraudulent activity from Tide.co please report to the Police/Action Fraud and open a case against them. This 'fake bank' is very very unsafe for business customers and hundreds of thousands of pounds have gone missing and never returned to customers. After conducting further research they also post fake reviews. Absolutely discusting organisation and the Police should investigate!!! Reviewed on: 22nd November 2022
Claire's avatar
Claire

Poor customer service and zero communication

1
I have spent nearly a month trying to contact and resolve an issue with Tide. Having sent over 10 emails and getting no response I would not encourage anyone to join , as when something goes wrong there is no way to get hold of anyone to help. Reviewed on: 15th November 2022
Andrew's avatar
Andrew

Very poor service

1
Would definitely not recommend tide banking to anyone! They asked me to prove 8 payments on my account which is fair however only giving me 3days to dig down my records to show proof, now owning a small business I am very busy and this was the least of my worries, because this information wasn't sent within the 3days they had froze my account no payments in no payments out!, I have now send all documents in and asked if they could review the email and unfreeze my account as this is essential to running my business. I had called tide business support multiple times for them to tell me they don't know anything about the case as it's not them dealing with it and it's another team I couldn't speak to anyone who could directly help me !! They have put on a freeze on my account for upto 30 business days untill they can confirm the information my question is why mail me giving me 3days to provide the information if it takes them 30 business days to review it!!! Will be closing my account and going with another provider do not bank with tide !! Reviewed on: 14th November 2022
Mark 's avatar
Mark

AVOID! Stolen ours and other peoples money! Deleting customer comments off social media!

1
Appalling! Paused our business bank with no access to our money for weeks now. No reason for pause. Closed our account, no access to log in, no access to customer service. Deleting negative comments from all their social media. We are taking legal action to get our money back! Reviewed on: 26th October 2022
Clare's avatar
Clare

Shambolic service from the word go

1
Appalling service upon a communication pathetic never ever use this bank they haven’t a clue what they’re doing they should be written off once and for all I wouldn’t give him any stars if I had to leave me Reviewed on: 21st October 2022
Michele spicer 's avatar
Michele spicer

Dont waste your money and time

1
Tide useless when it comes to communication and they paused my account with my business due tide my business has been effected badly . I wouldn't recommend tide to anyone even to my haters Reviewed on: 19th October 2022
Ali Hussain's avatar
Ali Hussain

Disgusting - Refusing to return my Stolen money

1
DO NOT USE- Scammers - disgusting excuse for a bank. My business account has been fraudulently used, it took them DAYS to actually respond to questions i was asking, you cant talk to anyone on the phone - chats only which they take days to respond to. Then - THEY HAVE REFUSED TO RETURN MY MONEY - As they claim i gave a code to the hackers ( i didn't) then closed the chat immediately, so i cant even respond to their rejection of my case. IF YOU WANT TO KEEP YOUR MONEY - DON'T USE THIS BANK. Reviewed on: 14th October 2022
Lisa C's avatar
Lisa C

WORST BANK TO WORK WITH

1
Hi IF ANYONE THINKING ABOUT OPENING A TIDE ACCOUNT DONT DO IT !!!! IV BEEN TRYING TO RESOLVE A PROBLEM IV HAD AND STILL NOT ONE PERSON GET BACK TO ME .! TIDE WORKERS HAD NO IDEA WHAT IS CUSTOMER SERVICE IS !!!! IF YOULL HAVE A PROBLEMS AND YOU WANT TO CONTACT WHIT TIDE TEAM GOOD LUCK TO YOUS PROBABLY %100 YOU WILL NEVER RESOLVE YOUR PRPROBLEMS !!’ DONT WASTE YOUR TIME OPENING A ACCOUNT WHIT THEM WORST BANK WORST CUSTOMER SERVICE I EVER EXPERIENCED MY ENTIRE LIFE JUST DONT DO IT !!!!! Reviewed on: 7th October 2022
Kuzen Leary's avatar
Kuzen Leary

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