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Tide: Business Banking reviews

View other Tide products
4.72
Based on 5,696 reviews, last reviewed 25th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

great products and customer service great products and customer service Reviewed on: 25th March 2026
Julie Klug's avatar
Julie Klug

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R
Visit provider site Read all reviews See your review

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5696)

Review of the Tide, Business Banking:

Easy to use and great support

5
The app is really easy to use, the online platform is also very intuitive and for the few occasions I have had technical questions the team have come back to me and answered very quickly. Reviewed on: 7th April 2023
Kevin yates's avatar
Kevin yates

Account paused

1
Account paused with no information as to why or how long it will take and until it's complete I have no access to any of my money. Customer service doesn't exist and have ignored me for days and will ignore any question you may ask. AVOID AT ALL COST!! WORST "BANK" AVAILABLE. Reviewed on: 24th February 2022
Tom McKay's avatar
Tom McKay

Tide Customer Service

5
Excelñent customer service from Tide Reviewed on: 24th February 2022
Juan's avatar
Juan

Rob and Rey

5
Great service from Rob and Rey in opening my account Reviewed on: 24th February 2022
Mohamed 's avatar
Mohamed

Tide is the best

5
Really happy with my tide business account, thanks to Sam in the business development team Reviewed on: 23rd February 2022
Salim Kikeke's avatar
Salim Kikeke

Blocked my account

1
Blocked my account and didn’t tell me, I only realised when going to pay for hotel. Very embarrassing and frustrating. It’s an easy account to open but a nightmare to get unblocked. Mine has been 11 days so far. Reviewed on: 23rd February 2022
Ks's avatar
Ks

PLEASE DO NOT USE THIS SERVICE!

1
Anyone considering opening an account with TIDE please don’t. My account was frozen for 11 days then shut down for no reason. They misled me to believe they were a bank by the language they used on their website. I have had to pay my solicitor to try reclaim the money that is in my account as they have not given a time frame to release my funds. No one from compliance contacted me from the start. They emailed me to say I was unable to contact them by phone unless I paid money to upgrade my account which I was unable to do as my account was frozen. I missed my NEST payment, CC payment no money in no money out. I have now set up a bank account with a real business bank account and honestly don’t have any faith in getting my money back. I didn’t read the reviews and it has paid off negatively for me, I hope a potential new customer gets to read this first does not open an account with this APP. If you do have an account with them move your money immediately because this could happen to you. On crunch base TIDE describes itself as “Tide is a business banking platform with a mission to save small businesses time and money on their banking and admin.” When it is not a business banking platform this is a lie. They have raised 195 million and are attracting 1000 businesses in every few weeks on this promise. One others person I have spoken to who has experienced the same thing has had their money held by TIDE for over 3 months. Please do not use this service they are not a bank even though they mislead people publicly to think they are. Reviewed on: 23rd February 2022
Matttt1234's avatar
Matttt1234

Quick and easy

5
Simple app very good features, everything is easy to understand and use with great service Reviewed on: 22nd February 2022
Malik's avatar
Malik

Tide Customer Service

5
Great customer service from Rey and Maj Reviewed on: 21st February 2022
Win Tun's avatar
Win Tun

Tide Customer Service

5
Excellent customer service from Rey and Maj Reviewed on: 21st February 2022
Hilary 's avatar
Hilary

worst banking experience

1
i had a worst banking experience with them and would not recommend this bank to anyone. Specially for the startup businesses with low capital they belittle you. Reviewed on: 20th February 2022
Joe Wild's avatar
Joe Wild

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