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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.79 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

90% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Excellent cover, value, documentation and service.

I have used Total Landlord Insurance since 2011/2012 when I first became a landlord in my late sixties and have found them consistently helpful, informative and quick to respond to questions/queries with good clear documentation so you know where you stand. They offer good cover and value for money on occasions when I have compared them with other providers. So far I have never had to make a claim, but I would anticipate that if I did they would offer the same clear, speedy and fair response in the event. My phone calls with them have always been friendly and polite, and emails likewise. Their documentation is first class and emails from them offer helpful information about other topics relevant to maintaining property in good condition etc. There would have to be a big change in their service to make me look anywhere else now. I would use them for my own home insurance except that valuables have to be itemised separatley whereas my current home insurance covers them regardless of valuations. Reviewed on: 5th September 2024

Good to deal with

Good to deal with as you can speak on the 'phone to someone who is helpful and knowledgeable Reviewed on: 22nd August 2025

They are so helpful great advice they take time in w...

They are so helpful great advice they take time in which to understand the query and they make sure you understand the answer without being patronising. They also are very competitive on pricing Reviewed on: 21st August 2025

From 7 years my experience there are good services

From 7 years my experience there are good services Reviewed on: 21st August 2025

Excellent service,

Excellent service, informative emails. Reviewed on: 21st August 2025

No probs at all.

No probs at all. We originally had to send cheques, no issue. They have been very quick to respond to every query. Reviewed on: 20th August 2025

Excellent service

Any issues quickly sorted and sooo good to be able to speak to someone on the phone! Reviewed on: 20th August 2025

Good pricing and advice to ensure you have the right...

Good pricing and advice to ensure you have the right policy in place. Reviewed on: 20th August 2025

No one answers the phone when one needs to clarify m...

No one answers the phone when one needs to clarify matters. They refuse to insure basement for flooding. There are cheaper premiums available from brokers. Reviewed on: 20th August 2025

Always good service and easy to contact.

Always good service and easy to contact. Reviewed on: 20th August 2025

Good, clear advice for a novice, accidental landlord...

Good, clear advice for a novice, accidental landlord who has a leasehold flat Reviewed on: 20th August 2025

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