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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
23% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
[email protected]

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

The customer service is really good, friendly people...

5
The customer service is really good, friendly people and their polices are competitive Reviewed on: 11th July 2024

Friendly, helpful, professional service always.

5
Friendly, helpful, professional service always. I have used Total Landlord insurance for many years and they are professional at all times. Their rates are good, though have risen over the years. Information on the policies are concise and detailed. Management of policies can be done electronically, online. Reviewed on: 16th September 2024

Excellent response to customer needs

5
Staff understanding of product is excellent, pricing very competitive for my company BTL portfolio. Able to quickly insure my mother's property as a letting when she moved into care. Reviewed on: 16th September 2024

Very easy to use and gain information

5
Very easy to use and gain information Reviewed on: 16th September 2024

Office is easy to reach, and requests are dealt with...

5
Office is easy to reach, and requests are dealt with fast and efficiently Reviewed on: 16th September 2024

Professional service and understanding of the rental...

5
Professional service and understanding of the rental market Reviewed on: 16th September 2024

Great customer service, outstanding support.

5
Great customer service, outstanding support. Reviewed on: 16th September 2024

Helpful and Informed Service

5
Total Landlord have the experience and expertise to provide Reviewed on: 16th September 2024

It’s been reassuring having landlord dedicated insur...

5
It’s been reassuring having landlord dedicated insurance for the last 7 years , as the level of additional guidance has been invaluable as legislation changes etc Reviewed on: 16th September 2024

In terms of information provided it does a really gr...

5
In terms of information provided it does a really great job allowing for informed decisions to be taken quickly and easily. Reviewed on: 16th September 2024

Good all around Insurance for rental property

5
I have used Total Landlord for several years and find their quotes competitive and I certainly recommend them. Reviewed on: 16th September 2024