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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Ethically efficient

I've had a Triodos current account for more than 10 years. On the very rare occasion I've needed to contact them customer service has been friendly, efficient and effective. The banking app is easy to use and seems very secure. There have been no dramas! Reviewed on: 17th April 2026

The new app and Insights

The updated app is very clear and I know exactly what's happening with payments. Messages are replied to promptly. The Insight feature is also very good. Reviewed on: 17th April 2026

Amazing bank

Amazing customer service, brilliant ethics, I love to know that my money does good. All banks should be more like triodos Reviewed on: 17th April 2026

Easy banking with sustainable investments

Easy banking with sustainable investments Reviewed on: 17th April 2026

Excellent customer service

Customer service is excellent and how wonderful to know that any money saved is doing good and not being destructive. It's easy to use and has just had an excellent friendly facelift to make it feel more accesible. Reviewed on: 17th April 2026

Its so valuable to me that my money is part of going...

Its so valuable to me that my money is part of going towards ethical, sustainable projects. I enjoy reading about where funding is going and my experience with the banking app and telephone service is so easy and helpful. Reviewed on: 17th April 2026

Straightforward app and no problem with service

Straightforward app and no problem with service Reviewed on: 17th April 2026

Real people!

customer service promised a call back.... which didn't happen. So I was compensated for that, without even asking! Reviewed on: 17th April 2026

Excellent bank and experience.

Excellent bank and experience. Good ethics and interesting projects. Reviewed on: 17th April 2026

Triodos has the best ethical stance on investment

Triodos has the best ethical stance on investing their customers' money in good places. Unlike the major banks with highly questionable associations in far too many cases. Reviewed on: 17th April 2026

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