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Triodos Bank: Ethical Investments reviews

Name: Ethical Investments
Rating: 4.92 (1837 reviews)

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4.92

Based on 1,837 reviews, last reviewed 26th Mar 2026

41700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Ethical investment made easy with friendly support. Very easy to open an account online, with helpful back-up by phone. I really like the Triodos Bank commitment to sustainability, and their transparen... Read more Reviewed on: 26th March 2026

Latest lowest rating:

1

TOO MUCH PHOENIXISM. TOO MUCH PHOENIXISM. POOR DUE DILLIGENCE. Reviewed on: 20th March 2026

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About this product

Triodos Bank investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with Triodos Bank is really like. Oh, and if you have experience using Triodos Bank investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Awards

Best ethical financial provider 2025

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Ethical Investments reviews (1837)

Good ethos. Terrible customer service.

Dire customer service. 50 minutes to get through on phone. Emails sent to wrong person. Failure to forward funds of deceased customer 4 weeks after receiving full documentation. Reviewed on: 20th April 2021

Investing in the environment and peoples futures

Triodos is the only bank that actively invests in positive initiatives like renewable energy and sustainable businesses, without exploiting people or the environment. We need more banks like this Reviewed on: 18th April 2021

Genuine article

Triodos gives you a real opportunity to get your money working to do good to others as well as yourself. Great range of projects supported, and as a customer dealing with Triodos is a pleasure rather than a test of endurance! Reviewed on: 18th April 2021

The world needs banks like Triodos

Triodos is a bank that is truly ethical and environmental. I am so happy to be banking with such a bank. Reviewed on: 18th April 2021

Top banking

More than happy to recommend, top service great communication Reviewed on: 18th April 2021

Investment in Safe Hands

We have been saving with Triodos Bank for over 10 years and during that time excellent customer service, attention to detail and distinctly ethical (no ifs or buts) investments have rewarded our choice of bank time and time again. We know our investment is in safe hands. Reviewed on: 18th April 2021

Excellent, ethical bank

A lot of banks talk about ethical practices, Triodos do it! Reviewed on: 18th April 2021

We love our Bank

Looked for a truly ethical bank and found Triodos. Very pleased with service and its ethics. Very good app. We enjoy the newsletter keeping us up to date with projects. On odd occasions have contacted them response was very quick, polite and efficient. Reviewed on: 18th April 2021

So easy to set up and change the world at the same time

Banking as it should be, for the greater good not the benefit of the few Reviewed on: 18th April 2021

Investments which really help others.

Last year I invested through Triodos in an organisation which builds residential homes for adults with learning difficulties. I am especially interested in this as my adult son is severely disabled. The whole investment process was very straightforward. The staff at Triodos were very helpful for me, especially as a first time investor. I am now looking at other similar investments with Triodos and would strongly recommend other investors do the same. Reviewed on: 18th April 2021

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