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TSB: Classic Plus Account reviews

3.85
Based on 165 reviews, last reviewed 4th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
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23%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
12%

Latest highest rating:

5

TSB are a friendly and helpful bank. TSB are a friendly and helpful bank. The app is easy to use and optimised for quicker functions and access to all the services TSB offer. Happy custom... Read more Reviewed on: 10th June 2024
Geoff's avatar
Geoff

Latest lowest rating:

1

d..Blocked Account transaction. Blocked account UK advisor OK but Overseas so called fraud experts reading from scripts useless. No managers to escalate your compaint farmed out to m... Read more Reviewed on: 4th October 2024
Geoff Heaton's avatar
Geoff Heaton

About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (165)

Review of the TSB, Classic Plus Account:

The worse bank ever

1
This is the worse bank like ever the app is always down and never works which mqkes it pretty damn useless then to report a fraudulent claim you have to go through this system of going on line trying to understand which part you need to do then it wipes it off so you start again probably so you will forget the problem like i would recommend tsb not good at all . Reviewed on: 23rd November 2022

TSB really cares

5
TSB really shows an interest in actively helping customers. Every year I receive a call from my local branch inviting me in to see if there are ways they can help me. I feel really valued and will never leave TSB. The staff in branch and always helpful and smiling. Reviewed on: 22nd January 2019

No Problems

4
Never had any problems that was not sorted quickly. Reviewed on: 21st January 2019

Staff try to help... but the system is dire!

2
Unable to log on, difficulties viewing statements, poor online service... the list goes on. After visiting the branch, the staff try to be helpful but seem to be unable to access their own system leaving customers frustrated and baffled. Reviewed on: 10th January 2019

reliable

4
reliable banking, been with them for a long time. however like other banks, they don't seem to be rewarding their loyal customers Reviewed on: 8th January 2019

great benefits

5
The benefits offered are well worth it for me as we have made use of all of them Reviewed on: 26th December 2018

Lowest amount of money needed for the highest amount of interest

5
TSB have an account where you can get 5% interest a month on balances upto £1500 which mean that’s on par to the amount of interest you can get with Lloyds and maybe other banks but you don’t need to have loads of money in Reviewed on: 10th December 2018

Great service, great deals, easy.

5
Fantastic easy process of setting up the account, service was amazing. Internet banking is great and the deals you get for opening the account are fab too. Reviewed on: 24th November 2018

Awful bank

3
After all the problems when update the online banking Earlier this year, I wasn’t able to use the mobile app, or access my account. It wasn’t good enough! Reviewed on: 12th November 2018

Simply Awful!

1
The fawlty towers of the banking world. If it can go wrong, it will go wrong, and you can guarantee, they will make it worse! No access to internet banking for so long it was a farce Reviewed on: 8th November 2018

Never had any problems

4
Always been straightforward and never had any of the much hyped publicised problems. Reviewed on: 7th November 2018

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