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TSB: Classic Plus Account reviews

3.85
Based on 168 reviews, last reviewed 19th Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
13%

Latest highest rating:

4

Banking app Banking as normal, nothing outstanding Reviewed on: 19th April 2025
Russell k's avatar
Russell k

Latest lowest rating:

1

Worst bank ever. I got lied to and when I complained the closed my account. Reviewed on: 12th April 2025
Maz B's avatar
Maz B

About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (168)

Review of the TSB, Classic Plus Account:

TSB are a friendly and helpful bank.

5
TSB are a friendly and helpful bank. The app is easy to use and optimised for quicker functions and access to all the services TSB offer. Happy customer Reviewed on: 10th June 2024

Awful bank

3
After all the problems when update the online banking Earlier this year, I wasn’t able to use the mobile app, or access my account. It wasn’t good enough! Reviewed on: 12th November 2018

Simply Awful!

1
The fawlty towers of the banking world. If it can go wrong, it will go wrong, and you can guarantee, they will make it worse! No access to internet banking for so long it was a farce Reviewed on: 8th November 2018

Never had any problems

4
Always been straightforward and never had any of the much hyped publicised problems. Reviewed on: 7th November 2018

Good package at reasonable.

5
For a reasonable premium, especially older people, there is excellent cover for world wide travel up to 80 and cover for other essentials such as car breakdown and mobile phone cover. Reviewed on: 6th November 2018

Good internet banking but hard to get hold of on the phone

4
Easy internet banking and app but when needing to make an appointment it is very difficult to get through to the branch on the phone Reviewed on: 6th November 2018

Trusted Bank

5
I have always found TSB to be a solid banking institution, yes they have had hiccups, but they openly admit these, fix them and bounce back Reviewed on: 6th November 2018

New Customer

5
I have only had my TSB account for just over a year and have had absolutely no problems at all which is a first for any bank I have been with. Reviewed on: 1st July 2018

Excellent

5
Excellent reliable always keep me up to date with my day to day banking Reviewed on: 20th June 2018

Not really good experience

1
Had this bank for 5 years now and i didnt had a good expierience unfortonatly i will not recommend that bank Reviewed on: 29th April 2018

Brilliant service - great benefits

5
Always helpful people in branch, very attentive even after opening account with them. Plus great benefits and great interest rates. Reviewed on: 4th April 2018

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