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United Trust Bank: Personal Savings reviews

4.90
Based on 986 reviews, last reviewed 15th Jan 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have personal investments and over a 5 year period... I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, ... Read more Reviewed on: 15th January 2026
Jane E's avatar
Jane E

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor

About this product

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United Trust Bank Personal Savings reviews (986)

Review of the United Trust Bank, Personal Savings:

Good company

5
Good company to do business with, good products and excellent interest rates. Reviewed on: 17th April 2025

Always helpful.

5
Always helpful. Telephone contact is good Reviewed on: 16th April 2025

Savings Account Review

5
Have had several Savings accounts with United Trust Bank, and have never had a problem in any way with UTB. Interest rates have always been reasonable & communication excellent. I would have no hesitation in recommending this Bank to anyone Reviewed on: 16th April 2025

United Trust is the Best

5
As the quality of service in most saving organisations seems to have deteriorated over the last couple of years United Trust Bank have retained outstanding Customer Support They answer the phone ,give help and offer great rates . Reviewed on: 16th April 2025

Great rates on personal savings

5
Great rates on personal savings, friendly customer service staff, easy to view savings online. Reviewed on: 16th April 2025

Uncomplicated and sensible

5
I have found it very easy to understand all I needed to about my savings with UTB. They give very clear information about what I've needed to do to set up my Bond savings and when a new, better rate became available just as I had completed my application, they automatically gave me the better rate without me having to re-apply. Like I say "sensible" and I have recommended them to the rest of my family. Reviewed on: 16th April 2025

Very happy with the excellent service

5
Very happy with the excellent service Reviewed on: 16th April 2025

Good company

5
Easy to access website, with accounts clearly shown with all the relevant information. Good rates of interest and e-mail notifications about the accounts. Reviewed on: 16th April 2025

Excellent company

5
Positive experience throughout. Opening the accounts was easy, and any subsequent queries were quickly and efficiently dealt with. Reviewed on: 16th April 2025

Quick easy online set up.

5
Quick easy online set up. Good interest rates Reviewed on: 16th April 2025

Highly competitive interest rates

5
Always offer above average interest rates and excellent customer service. Would save more with them if it was not for the FSCS protection limit Reviewed on: 16th April 2025

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