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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1311 reviews)

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4.90

Based on 1,311 reviews, last reviewed 2nd Mar 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1311)

Trouble free banking.

Trouble free banking.Simple online banking Reviewed on: 25th February 2025

My savings bank

I have always found UTB an excellent place to keep my savings. The customer service is of an extremely high level. The interest rates are very competitive. I couldn’t ask more from my savings bank. Reviewed on: 25th February 2025

Good savings

Good savings rates. Easy to set up. They keep you update Reviewed on: 25th February 2025

Very easy to contact .

Very easy to contact . Answers the telephone quickly Reviewed on: 25th February 2025

Great bank

Great customer service any questions are answered very quickly Reviewed on: 25th February 2025

ISA ACCOUNT

United trust bank is easy to open for an isa account with a great interest rate. It didn’t take too long to set up. Would without a doubt recommend. Reviewed on: 25th February 2025

Great customer service and good savings rates.

Great customer service and good savings rates. easyto use web platform. Reviewed on: 25th February 2025

Communication and Competitiveness

Excellent at communicating with savers and they keep us informed and up to date with all things financial. Their savings rates are fairly competitive, which is why I have stayed with them for several years and, provided their rates are competitive with the best rates displayed on the MSE top fixed rate savings website, I will continue to stay with them. Reviewed on: 25th February 2025

Best at the time.

We opened a savings account with utb as they were the best on the market at the time, we have been with them just over 14months and we have never had any problems. Reviewed on: 25th February 2025

Easy and effective service

Easy website clear and easy to navigate. Good communication helpful and timely. Simply just a great service. Reviewed on: 25th February 2025

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