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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

31% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

We have always found the staff go the extra mile eve...

We have always found the staff go the extra mile every time we phone with any problems. Nothing seems to be too much trouble. We cannot praise them enough. Reviewed on: 11th February 2026

In safe hands

I always find UTB easy to deal with, either by phone on online. They are quick to respond and friendly. The products are competitive. I am a happy customer. Reviewed on: 11th February 2026

Reasonable interest rate so happy to stay with them.

Reasonable interest rate so happy to stay with them. Good communication. Reviewed on: 11th February 2026

Excellent rates and customer service

Excellent rates and customer service Reviewed on: 11th February 2026

just easy banking with good interest rates

just easy banking with good interest rates Reviewed on: 11th February 2026

Easy in every respect

UTB is always so easy to deal with. No hassle, simple forms, clear online site, clear and speedy responses. By far the best bank we deal with. Reviewed on: 11th February 2026

Great bank , great customer service

Great bank , great customer service Reviewed on: 11th February 2026

Proffessional

I have always found the Bank to be helpful and professional Reviewed on: 11th February 2026

Offers good savings and advice/help when needed.

Offers good savings and advice/help when needed. As a small charity with limited time for finance matters, this help and support is very beneficial Reviewed on: 11th February 2026

Trusted savings provider, simple website negotiation.

Trusted savings provider, simple website negotiation. Reviewed on: 11th February 2026

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