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Updraft: Personal Loan reviews

4.96
Based on 10,897 reviews, last reviewed 8th Apr 2026
368900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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96%
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Latest highest rating:

5

Very professional & great customer service Very professional & great customer service Reviewed on: 8th April 2026
Marina carmo's avatar
Marina carmo

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10897)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Simply amazing... Must try!

5
Quick, helpful, efficient, amazing and a super user friendly app Reviewed on: 9th April 2024

This bank is more consumer friendly compared to other

5
This bank is more consumer friendly compared to other Reviewed on: 9th April 2024

Exactly what I was looking for thanks

5
Exactly what I was looking for thanks for an easy application and providing all the information I needed. Reviewed on: 8th April 2024

Hassle free loans

5
Very smooth process all the way through. Money within my account in hours. Hassle free!!!! Reviewed on: 8th April 2024

EASY AND BRILLIANT TO USE.

5
EASY AND BRILLIANT TO USE. DECISION WAS QUICK. WOULD RECOMMEND. Reviewed on: 8th April 2024

We’re able to help me pay my overdraft with a really...

5
We’re able to help me pay my overdraft with a really good intrest rate and payment plan options over different amount of months Reviewed on: 8th April 2024

Easy, clear, useful

5
Really easy to explore your options. Very clearly communicates each step of the process and the key information you need. And I appreciate that you can pay off credit cards directly from the app. Would love to see that added for PayPal Credit too down the line. Haven't had to use their customer service yet, so can't comment on that. But that I haven't needed to yet is a great sign of the smoother process. Reviewed on: 8th April 2024

Good experience

5
Good experience, hassle free, used twice, no complaints. Reviewed on: 8th April 2024

My experience was quick, easy and very useful to my...

5
My experience was quick, easy and very useful to my personal circumstances. Now im at 90% debt free Reviewed on: 8th April 2024

I was struggling with the neverending cycle of fees...

5
I was struggling with the neverending cycle of fees on my credit card debt. Paying £100-200 a month, not using the card for anything as it was maxed out, and by the next statement £70+ in fees. It had become unmanageable. I have paid off the debt thanks to the personal loan, and frozen the card. Simple monthly payment of £120 to updraft and the loan will be paid off in 3 years, or less once my finances are up together, and I can pay a bit more off each month. Reviewed on: 8th April 2024