8194460 Vanline Direct Insurance Broker Reviews - Smart Money People
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Van Line Direct: Insurance Broker reviews

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2.96
Based on 113 reviews, last reviewed 15th Nov 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
4%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
42%

Latest highest rating:

4

Another satisfied customer I shop around for best value every year but have stayed with Van line direct as they have always managed to match or better the deals so have been wit... Read more Reviewed on: 16th July 2025
Glenn W's avatar
Glenn W

Latest lowest rating:

1

Do Not Use Everything was good until it came to cancelling my policy they have an auto renew scam so you basically go from having 20 days insurance left to havin... Read more Reviewed on: 15th November 2025
HF 's avatar
HF
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About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

Van Line Direct Insurance Broker reviews (113)

Review of the Van Line Direct, Insurance Broker:

Harassment

1
Never touch this company please, they cancelled my insurance over an alleged incident that's not been proven either way even after I submitted evidence from a local constabulary stating no evidence to support alleged incident. I Had protected no claims, but still want to charge me cancellation fee(I didn't cancel it myself). I arranged another insurance via a comparison site and low and behold I was taken to Vanline Direct again to my horror after I'd oaid another deposit. Insurance on my van this time was considerably more than the policy that was cancelled by themselves in 1st place. Anyway after a rep called me up soon after new quote wasnt accepted regarding price and had to wait til next morning for a revised quote and I accepted based ob an alleged incident as mentioned before. Within a week or so I received another call from these reprobates demanding a further £600+ to be added to my premuum. This is ongoing and now they have forwarded my details onto a debt collection agency demanding another payment. This is ongoing and I really am at my wits end with this company as they've also sent me an email telling me theyre going to cancel my insurance again and further demand a cancellation fee, I've been in touch with ombudsmen and they dont seem to be of much help whatsoever, I need help big time Reviewed on: 6th October 2020
Martin Jones 's avatar
Martin Jones

great service

5
Best service around, cant beat it Reviewed on: 12th April 2021
Rico's avatar
Rico

outstanding service

5
I have been with them for years and would continue for years to come. Very good service! Reviewed on: 9th April 2021
Tasneem Smith's avatar
Tasneem Smith

cheap

5
I saved over £150 by insuring with them this year!!! Reviewed on: 8th April 2021
sadi's avatar
sadi

cheapest insurance company

5
best services and got cheapest policy ever!!!!! Reviewed on: 8th April 2021
fdantjies@gmail.com 's avatar
fdantjies@gmail.com

Good Service

4
Friendly service, good prices and was easy to deal with. Reviewed on: 8th April 2021
WildMax's avatar
WildMax

Delightful staff!

5
I was assisted with a very quick quote and got my van covered in no time. There staff is very knowledgeable and could assist me with no hassle! Reviewed on: 8th April 2021
Anica Mathews's avatar
Anica Mathews

Very good service and support, got my premium down.

5
Called in and and spoke to a representative who was able to bring my premium down. Reviewed on: 8th April 2021
Tauriq's avatar
Tauriq

great service

5
totally explain everything to me and unlike other insurances that just wanted to make a sales, the customer service agent gave me a greater understanding to my policy Reviewed on: 7th April 2021
taa's avatar
taa

Great service

5
Great service , Advisor was vey friendly and saved me a £100 Reviewed on: 7th April 2021
John Abrahams 's avatar
John Abrahams

Friendly and great prices

5
These guys are really friendly on the phone whenever I've had to call them. Prices are always really good value as well Reviewed on: 7th April 2021
RebeccaC's avatar
RebeccaC
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