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Velosure: Cycle Insurance reviews

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4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
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Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

All about the customer

5
I have fortunately not had to make a claim yet, but the website purchase was a doddle and a few questions I had were easily answered over the phone. Reviewed on: 20th September 2018
Mark Booker's avatar
Mark Booker

Excellent customer service

5
If you need a cycle insurance, this is the best one. Not just for the price, but especially for their customer service. I've been involved in an accident and when I made the claim, they got me in touch with their solicitors, which are very professional and on time. Reviewed on: 20th September 2018
Serena's avatar
Serena

No hassle insurance

5
Quick and easy to set up and renew, all bases covered without being ridiculously priced. Reviewed on: 20th September 2018
Mark's avatar
Mark

Left dissatisfied

1
Public liability issue. Car driver accessed me of causing damage to rear of vehicle which was untrue . Instead of velosure obtaining accurate evidence they pay out to driver and demand £500 excess from me after I explicitly explained I did not damage , no witnesses to defend me . So in instances of one person's word against another they favoured driver rather than their policy holder of 4 years ! Needless to say I will be insuring elsewhere . Reviewed on: 20th September 2018
Darren Beatty's avatar
Darren Beatty

These folk are Sure to keep ya peddling

5
Easy, Helpful local phone be sign up Easy to understand policy No hard to understand clauses like some Reviewed on: 20th September 2018
Adam's avatar
Adam

A great service and efficient

4
The service is really great. They offer a highly efficient and effective way of providing cycle insurance. Good value for money too. Reviewed on: 20th September 2018
Mr S Knight's avatar
Mr S Knight

Excellent service & great value for money

5
The service that Velosure provide and the attitude and excellence of their staff give’s me great confidence that they are providing me with a product that meets my requirements at the right price point Reviewed on: 20th September 2018
Alan Lyons's avatar
Alan Lyons

Reasonable price & reliable

5
Been with Velosure for a number of years now and always happy with the customer service and price. We have also had to make a claim following an accident, but Velosure just dealt with it all and other than having to take the bike to the bike shop for repair, we didn’t have to do or stress about anything other than recovery. Very pleased overall. Reviewed on: 20th September 2018
Tam Weeks's avatar
Tam Weeks

piece of mind for the wife

5
Retired now and cycling to keep fit i need support if i come off. Reviewed on: 20th September 2018
robert hepburn's avatar
robert hepburn

So much cover for so little cost

5
Don't tell Velosure they are great, they'll put the prices up. No need to shop around. Wiggle and alike can't compete. Reviewed on: 20th September 2018
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Paj

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