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Velosure: Cycle insurance reviews

4.89
Based on 744 reviews, last reviewed 25th Jun 2025
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No new 1 star reviews
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Latest highest rating:

5

great cover at a fantastic price great cover at a fantastic price Reviewed on: 25th June 2025
Paul Webb's avatar
Paul Webb

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long

About this product

Velosure offer a range of bicycle insurance policies.

Choose from single bike, multi bike and e-bike cover. Two levels are available – Velosure Core and Velosure Performance. The Performance policy includes cover for road rage assault, sports and 24/7 cycle rescue.

Velosure bike insurance reviews help you find out what it’s really like to be a customer. If you’ve used Velosure before, you can also leave a review and share your experience.

Velosure Cycle insurance reviews (744)

Review of the Velosure, Cycle insurance:

Do what they say on the tin for a good price.

5
Do what they say on the tin for a good price. Made a claim at the start of this year and it was settled in full fairly quickly without any quibble. Have looked at alternative providers before now and none seem to offer anything cheaper with the same cover, etc. Provides pretty much everything I need re: cover. Reviewed on: 11th October 2024

great cover at a fantastic price

5
great cover at a fantastic price Reviewed on: 25th June 2025

Use them for my Carrera mountain bike.

5
Use them for my Carrera mountain bike. Always very polite! Reviewed on: 25th June 2025

Very helpful staff on the phone and by email.

5
Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Love velosure, the staff are wonderful and very help...

5
Love velosure, the staff are wonderful and very helpful! Reviewed on: 16th October 2024

Had no issues.

5
Had no issues. Haven’t needed to make a claim. Reviewed on: 14th October 2024

Easy claim process

5
I have had to claim a couple of times and it has been pretty straightforward. Just had to provide information about the incident and they they took it from there. Reviewed on: 14th October 2024

So easy to deal with

5
Clear and well presented cover, very friendly and helpful operatives when I had to make changes to my policy. Makes the whole process much easier. Reviewed on: 14th October 2024

I had never made a claim with an insurance - and exp...

5
I had never made a claim with an insurance - and expected the process to be long winded and painful. Velosure staff was supportive and efficient when my bike got stolen. I received the money really quickly which meant I could buy a new bike - which I really needed because it was my main mode of transport. I was grateful. Reviewed on: 14th October 2024

Easy to contact and simple claims procedure

5
Easy to contact and simple claims procedure Reviewed on: 13th October 2024

Responsive and provided what I was looking for

5
Responsive and provided what I was looking for Reviewed on: 12th October 2024