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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 570 reviews, last reviewed 2nd Mar 2026
107% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
2%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026
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Stephen Everett

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (570)

Review of the Vernon Building Society, Mortgages:

Great service

5
Calls were answered promptly. Staff were polite, patient and knowledge. The whole process was very smooth and I received progress updates throughout. Great service throughout. Reviewed on: 10th March 2023
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Chris Archer

Professional

5
The customer service and value for money always meets my needs. Reviewed on: 18th December 2023
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Personal

5
Good products, friendly people and a trustworthy business. Reviewed on: 18th December 2023
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Friendly

5
Primarily, being able to speak on the phone to helpful staff at Stockport is amazing. No complaints. Reviewed on: 22nd November 2023
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Personable

5
The give you the personal touch. Reviewed on: 22nd November 2023
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Trustworthy

5
Large enough to compete in the market but small enough to office a personal service. Reviewed on: 22nd November 2023
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Wonderful

5
Vernon embodied the old style mortgage facility and rightfully can call itself a friendly society. Reviewed on: 22nd November 2023
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Very good service and products.

5
I've been a customer with Vernon coming up to ten years. You can't beat the service, top notch, A+. The customer service that Vernon offers is very unique for the times we live in. Excellent customer service. Very good products on offer. Highly recommended. Reviewed on: 6th November 2023
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Roger Talktalk

Steady

4
Lower interest rates! Now that the Bank of England has realised they have gone too far with their increases. This is a great opportunity for the Vernon Building Society to lead the way. Reviewed on: 25th October 2023
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Supportive

4
Flexible, supportive, professional; excellent customer service by well-informed, polite staff; over many years, despite the cut-throat business world, the Vernon still remains constantly helpful and sympathetic to customers' needs. Reviewed on: 25th October 2023
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Friendly

5
They are always at the end of the phone, always helpful, and always helpful and efficient. Reviewed on: 25th October 2023
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