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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.83
Based on 597 reviews, last reviewed 26th May 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
7%
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Latest highest rating:

5

Just very good at being prompt with answers and keep... Just very good at being prompt with answers and keeping us up to date with changes etc Reviewed on: 26th May 2026
steven w's avatar
steven w

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (597)

Excellent

5
Good advice and support is given Reviewed on: 18th July 2018
David's avatar
David

Excellent

5
The customer service is second to none. Many thanks to Mandy Torkington. Reviewed on: 13th July 2018
John's avatar
John

Good

4
Would be better if it wasn't so complicated to get a remortgage Reviewed on: 10th July 2018
Antonio's avatar
Antonio

Personal Service

5
To be honest, we found the Vernon Building Society by chance, but we are very pleased that we did. All the staff we have dealt with, including Lucy, have gone out of their way to be helpful and you always feel that you are getting a personal service.. We have already recommended the Vernon to family and friends and hope to have the opportunity to use your services again in the future. Sarah & Andrew Marek- Devon Reviewed on: 6th July 2018
Sarah & Andrew Marek - Devon's avatar
Sarah & Andrew Marek - Devon

Reassuring

5
We were a little surprised that your letter to us dated 30/04/2018 was unsigned, but on every level we have found your building society to be excellent. Reviewed on: 30th June 2018
Payne's avatar
Payne

Professional and friendly

5
Lots of advice and information provided. Nothing was too much and all questions answered fully. Reviewed on: 27th June 2018
St Petersgate Branch Review's avatar
St Petersgate Branch Review

Helpful and friendly

5
Wonderful service. The advisor went through the process step by step and provided advice. Reviewed on: 26th June 2018
St Petersgate Branch Review's avatar
St Petersgate Branch Review

Helpful

5
Feels like a more personal building society than a mass organisation Reviewed on: 21st June 2018
Tomlinson's avatar
Tomlinson

Excellent service

5
The mortgage advisor was very helpfil and extremely knowledgeable Reviewed on: 19th June 2018
St Petersgate Branch Review's avatar
St Petersgate Branch Review

Fair

5
Have more shops in different areas as I live in Wilmslow. Reviewed on: 13th June 2018
Leadbetter's avatar
Leadbetter

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