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Vernon Building Society: Mortgages reviews

4.88
Based on 570 reviews, last reviewed 2nd Mar 2026
107% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
2%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026
Stephen Everett's avatar
Stephen Everett

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (570)

Attentive

5
Non standard new build project. Vernon have been outstanding in support, understanding, knowledge & customer service, supporting us brilliantly throughout a very challenging project Reviewed on: 25th November 2021

Excellent

5
Use internet rather than paper for feedback Reviewed on: 22nd November 2021

Excellent

5
This mortgage has been a huge help for my daughter and her 3 children as the young today really struggle Reviewed on: 21st November 2021

Excellent

5
I think the building society is offering already a good service to public. Reviewed on: 6th November 2021

Excellent

5
I like the MUTUALITY. I like that I can speak immediately to a person with knowledge pay enquiry. Don't change, everything is great. Reviewed on: 1st November 2021

Excellent

5
Friendly & helpful service - many thanks Reviewed on: 8th October 2021

Worthwhile

5
At a borrower I think you have got it right Reviewed on: 10th September 2021

Dependable

4
Current accounts. Varied mortgage accounts like you had pre-2016 Reviewed on: 9th September 2021

Professional

5
I like the prompt acton, friendly service, knowledgeable staff + accessibility to staff Reviewed on: 17th August 2021

Efficient

5
Good service all around, thank you Reviewed on: 15th August 2021

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