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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (462 reviews)

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4.87

Based on 462 reviews, last reviewed 27th Jan 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

No nonsense, straight to the point. No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be b... Read more Reviewed on: 27th January 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Vernon Building Society Mortgages reviews (462)

Mortgage approval!

The Vernon has helped us so much with our journey to getting on the property ladder. Big thank you to Lucy Burnside at the Stockport branch, for her ongoing reassurances throughout the process and working tirelessly hard for us to get the approval we wanted -especially during this pandemic. We cannot thank everyone at the Vernon enough for all the hard work and dedication we feel they have had with our application, we are so thankful for the kind, friendly and committed level of the customer service we have had. Thank you! Reviewed on: 28th April 2020

Reply from Vernon Building Society We are so glad you had a great experience with us, and remember we are only a phone call away if you need any support at all. Enjoy your new home! Response date: 30th July 2020

Helpful, friendly and responsive

I was looking for additional funds for building work at home. The staff at the Vernon are really helpful and very responsive, and they made the whole process simple. The options I had for different products were clearly described, and the documentation was clear. It was also good to be dealing with the same person all the way through, rather than getting "whoever answers the phone" which is what happens in a call centre environment - it made everything a lot easier. Thank you Reviewed on: 23rd April 2020

Self build mortgage

Very good service and communication , only criticism is that it took a long time to process our application but all in all no complaints. Reviewed on: 1st April 2020

Excellent

Very helpful. In signing up to a new mortgage I had one or two questions. These were dealt with promptly and with clarity. Great. Reviewed on: 1st April 2020

Mortgage for over 65's

The Vernon was very accommodating and provided the perfect solution to our mortgage needs. Reviewed on: 20th March 2020

Reply from Vernon Building Society That's great to hear Barry! We hope we can continue to help you in the future. Response date: 20th March 2020

Brilliant

It was pleasure at all times to be associated with you Reviewed on: 7th March 2020

Unusual old-fashioned personal service

I have had a mortgage with Vernon BS since around mid 1980's and the ethos of individual care and consideration has not changed but remained excellent throughout. There are cheaper mortgages out there but to those lenders you are just a number and if anything goes amiss in life, you are stumped. The Vernon, and it's consistently helpful staff have without exception, offered a human service in a world where people are often just a target on a computer. Reviewed on: 21st February 2020

Reply from Vernon Building Society Hi Lynne. Thank you for leaving this incredible review. We are so pleased that we have been able to support you for nearly 40 years! If you ever need anything else, you know who to call. Response date: 28th February 2020

Helpful

Always been very caring and helpful over the years. Well done to all the staff at Petersgate branch. Reviewed on: 12th February 2020

Reply from Vernon Building Society Thank you for leaving this feedback! Our St Petersgate branch always receive such high praise. I'll let them know! Response date: 5th March 2020

Helpful

Always happy to speak to people. I'm really happy with the service and product, thank you. Reviewed on: 1st February 2020

Reply from Vernon Building Society Our staff are always on hand to help out our members! Thank you for leaving this review Nick. Response date: 6th March 2020

Brillaint

Vernon are great staff are polite and very helpful towards the questions you ask them. Reviewed on: 28th January 2020

Reply from Vernon Building Society And if you have any more questions, we'll be sure to answer them Lewis! Thank you for leaving this lovely review. Response date: 28th January 2020

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Vernon Building Society: Mortgages reviews

33% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Vernon Building Society: Mortgages now

Vernon Building Society Mortgages reviews (462)

Mortgage approval!

Helpful, friendly and responsive

Self build mortgage

Excellent

Mortgage for over 65's

Brilliant

Unusual old-fashioned personal service

Helpful

Helpful

Brillaint

Do you have a different Vernon Building Society product?

There's still more to see!

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