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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.82
Based on 606 reviews, last reviewed 8th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
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0%
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0%

Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026
Wasiu F's avatar
Wasiu F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (606)

Vernon Building Society Branch Review

4
No complaints at all, always very helpful and pleasant. Reviewed on: 30th September 2022
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Verified Member

Exemplary

5
They couldn't have been more helpful, would recommend to any senior citizen for an R.I.O. Mortgage. Jo and Clare have been fantastic. Thank you Reviewed on: 28th September 2022
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Robert Tokarz

Excellent

5
Steve ould not of been better, excellent service Reviewed on: 31st August 2022
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Verified Member

Amazing mortgage lender

5
Releasing some equity without the extreme searching your bank statements, I tried a few years back and was told by the underwriters I socialize too much which was insulting Reviewed on: 31st August 2022
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Verified Member

POOR COMMUNICATORS

1
Led up the garden path by them with a mortgage in principal given & then withdrawn after an offer on property was accepted & fees spent only for it to be withdrawn with a poor excuse with no offer of anything else despite having several buy to lets already. Not to be trusted. Reviewed on: 3rd August 2022
Stephen Whitfield's avatar
Stephen Whitfield

Caring

5
I like the fact that I deal directly with real people not online. Reviewed on: 31st July 2022
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Verified Member

Amazing service by Lucy

5
Lucy has been great, always kept me informed of how the process was going, even logged on to update me on her day off. She is a credit to your company, and I would like to tank her for her help Reviewed on: 7th July 2022
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Michael Farray

Helpful

4
Mortgage renewal letter was very confusing Reviewed on: 30th June 2022
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Verified Member

Family

5
Fantastic personal service much appreciated, excellent communication and thought for the customer. Reviewed on: 30th June 2022
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Verified Member

Helpful

5
Nothing, everything they do is excellent. Thank you. Reviewed on: 25th April 2022
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Verified Member

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