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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (462 reviews)

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4.87

Based on 462 reviews, last reviewed 27th Jan 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

No nonsense, straight to the point. No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be b... Read more Reviewed on: 27th January 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Vernon Building Society Mortgages reviews (462)

Further Advance

We needed a further advance to renew our Kitchen. We were very impressed with the thorough nature that the team undertook to ensure affordability but also to ensure that the funds were made in good time for us to get the job done. Excellent customer care all round as it has been for over 20 years now. Reviewed on: 27th January 2020

Reply from Vernon Building Society Thank you for leaving this lovely review Ian. We are very pleased to hear that you found our customer service levels consistently excellent for 20 years! Response date: 27th January 2020

Trustworthy

Always had a very good service. Staff are friendly and efficient. Reviewed on: 25th January 2020

Reply from Vernon Building Society We love hearing reviews just like yours Caroline! Thank you Response date: 6th March 2020

Outstanding

Great customer service. Friendly and knowledgeable staff who are a pleasure to speak to. Reviewed on: 23rd January 2020

Reply from Vernon Building Society Our staff really are lovely to speak to aren't they! Thank you for leaving this feedback! Response date: 5th February 2020

Brilliant

Somehow improve passbook security. The signature in the book, visible by U.V light is not a secure as it used to be. Reviewed on: 22nd January 2020

Reply from Vernon Building Society Thank you for this positive feedback. We have passed your comments surrounding our passbooks to the relevant department and will take action if required. Response date: 5th March 2020

Flexible products and fabulous seevice

A personal experience that will give you the best solution. Possible to your mortgage challenges. Reviewed on: 22nd January 2020

Reply from Vernon Building Society That's great to hear William. Thank you for leaving this kind review. We are really glad to hear that we could help you to find the right solution for your situation. Response date: 23rd January 2020

Excellent, attentive and personal service.

As senior citizens taking on a re mortgage late in life to buy a property abroad. We have been able to discuss, adapt, change our mortgage over the years as our circumstances have changed. The Veron provide us with “A brilliant personal service”. Thank you . Reviewed on: 21st January 2020

Reply from Vernon Building Society That's amazing Sue, thank you for this feedback, we really appreciate it. Response date: 23rd January 2020

Common sense approach.

I was very much in a dier place when I got in touch with a proper financial adviser who helped me to gather all the information they needed and within weeks I had the mortgage I needed . I was with in the border area for approval ,and never looked back. Reviewed on: 21st January 2020

Reply from Vernon Building Society That's amazing to hear Andrew, we are so glad to know that we were able to help you. Response date: 23rd January 2020

Excellent service and not overpriced

Top class service and value for money Reviewed on: 21st January 2020

Reply from Vernon Building Society Thank you for leaving this review! We are very pleased to hear that you found our service excellent. Response date: 23rd January 2020

FANTASTIC CUSTOMER SERVICE

Very helpful, always do what they say they will do, faultless. Other banks should learn from them. Reviewed on: 21st January 2020

Reply from Vernon Building Society What a great review David! Thank you for taking the time to let us know. We are so pleased to hear that we have been able to help you! Response date: 23rd January 2020

Took the time

We approached The Vernon for a self build mortgage in early 2019. Despite many trials and tribulations The Vernon stuck with us, took time to understand our position and really made it happen for us. THe very opposite of 'the computer says no'! Thanks to all at The Vernon especially Rosie Grant! Reviewed on: 21st January 2020

Reply from Vernon Building Society Hi Adam. It's really important to us to hear that you experienced such a high level of service. We are so glad to hear that we were able to help you with your self-build plans! Thank you for leaving this review. Response date: 23rd January 2020

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