Write a review

Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (483 reviews)

View other Vernon Building Society products

4.87

Based on 483 reviews, last reviewed 9th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Kept informed and updated regularly. Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

Visit provider site Read all reviews Write a review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Review Vernon Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Vernon Building Society Mortgages reviews (483)

Brillaint

Vernon are great staff are polite and very helpful towards the questions you ask them. Reviewed on: 28th January 2020

Reply from Vernon Building Society And if you have any more questions, we'll be sure to answer them Lewis! Thank you for leaving this lovely review. Response date: 28th January 2020

Further Advance

We needed a further advance to renew our Kitchen. We were very impressed with the thorough nature that the team undertook to ensure affordability but also to ensure that the funds were made in good time for us to get the job done. Excellent customer care all round as it has been for over 20 years now. Reviewed on: 27th January 2020

Reply from Vernon Building Society Thank you for leaving this lovely review Ian. We are very pleased to hear that you found our customer service levels consistently excellent for 20 years! Response date: 27th January 2020

Trustworthy

Always had a very good service. Staff are friendly and efficient. Reviewed on: 25th January 2020

Reply from Vernon Building Society We love hearing reviews just like yours Caroline! Thank you Response date: 6th March 2020

Outstanding

Great customer service. Friendly and knowledgeable staff who are a pleasure to speak to. Reviewed on: 23rd January 2020

Reply from Vernon Building Society Our staff really are lovely to speak to aren't they! Thank you for leaving this feedback! Response date: 5th February 2020

Brilliant

Somehow improve passbook security. The signature in the book, visible by U.V light is not a secure as it used to be. Reviewed on: 22nd January 2020

Reply from Vernon Building Society Thank you for this positive feedback. We have passed your comments surrounding our passbooks to the relevant department and will take action if required. Response date: 5th March 2020

Flexible products and fabulous seevice

A personal experience that will give you the best solution. Possible to your mortgage challenges. Reviewed on: 22nd January 2020

Reply from Vernon Building Society That's great to hear William. Thank you for leaving this kind review. We are really glad to hear that we could help you to find the right solution for your situation. Response date: 23rd January 2020

Excellent, attentive and personal service.

As senior citizens taking on a re mortgage late in life to buy a property abroad. We have been able to discuss, adapt, change our mortgage over the years as our circumstances have changed. The Veron provide us with “A brilliant personal service”. Thank you . Reviewed on: 21st January 2020

Reply from Vernon Building Society That's amazing Sue, thank you for this feedback, we really appreciate it. Response date: 23rd January 2020

Common sense approach.

I was very much in a dier place when I got in touch with a proper financial adviser who helped me to gather all the information they needed and within weeks I had the mortgage I needed . I was with in the border area for approval ,and never looked back. Reviewed on: 21st January 2020

Reply from Vernon Building Society That's amazing to hear Andrew, we are so glad to know that we were able to help you. Response date: 23rd January 2020

Excellent service and not overpriced

Top class service and value for money Reviewed on: 21st January 2020

Reply from Vernon Building Society Thank you for leaving this review! We are very pleased to hear that you found our service excellent. Response date: 23rd January 2020

FANTASTIC CUSTOMER SERVICE

Very helpful, always do what they say they will do, faultless. Other banks should learn from them. Reviewed on: 21st January 2020

Reply from Vernon Building Society What a great review David! Thank you for taking the time to let us know. We are so pleased to hear that we have been able to help you! Response date: 23rd January 2020

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Nottingham Building Society 4.93 from 28 reviews
Mortgages
from Buckinghamshire Building Society 4.41 from 53 reviews
Mortgage
from Santander 2.54 from 177 reviews

Want to see more from Vernon Building Society?

Insurance
from Vernon Building Society 5.00 from 12 reviews
Savings
from Vernon Building Society 4.93 from 3284 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub