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Vernon Building Society: Mortgages reviews

4.88
Based on 570 reviews, last reviewed 2nd Mar 2026
107% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026
Stephen Everett's avatar
Stephen Everett

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (570)

Modern approach with a personal touch

5
The Vernon has competitive products, knowledgeable staff and values which appear to have disappeared from High Street banks. Reviewed on: 10th March 2021

Great local building society supporting the community

5
Good customer relations and communication, intelligent staff, charitable support in the local area , they provide an important role in the house buying market in the north west Reviewed on: 10th March 2021

Excellent

5
Society is very efficient, friendly and value for money for my mortgage. Personally, nothing could be better Reviewed on: 3rd March 2021
Reply from Vernon Building Society Hi Corrine, Thank you for your kind feedback. Glad you're happy with our service. Mark Response date: 14th June 2021
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Vernon Building Society

Awesome!

5
Nothing, keep doing what you do. x Reviewed on: 1st March 2021
Reply from Vernon Building Society Hi Ian, Thank you for your feedback. Glad to know you're happy with our service. Mark Response date: 14th June 2021
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Vernon Building Society

One of the best in Town

5
They gave us specialist advice and understood our needs and recommended products accordingly Reviewed on: 23rd February 2021

took the stress away

5
we needed a mortgage to downsize but our age was against us. The Vernon had a range of pensioner friendly products to offer which took the stress out of our siuation Reviewed on: 23rd February 2021

Great service. Great staff

5
I have always received excellent service from Vernon and my recent experience was no exception. Everyone I have dealt with has been friendly and knowledgeable and answered my questions promptly and courteously. Great personal service. Reviewed on: 20th February 2021
Reply from Vernon Building Society Hi Pauline, Thank you for your kind feedback. Glad that we're able to help you when you need us. Mark Response date: 14th June 2021
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Vernon Building Society

Accomodating

5
Always found a way to support our needs at different stages of our mortgage eg further advances. Would recommend for new starters who are unsure of a) whay to do b) whether they can afford to do what they want to. Special mention "Lesley at Stockport" excellent Reviewed on: 19th February 2021
Reply from Vernon Building Society Hi Mr & Mrs Donegani, Thank you for your feedback. I will make sure to pass on your kind words to Lesley. Mark Response date: 14th June 2021
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Vernon Building Society

Simply the best

5
Great committed staff and smooth transition of mortgage with personal touch Reviewed on: 17th February 2021

Excellent

5
Like: Could not have had a better service from every possible viewpoint. Very friendly staff. No reservations and nothing could have been improved upon Reviewed on: 16th February 2021
Reply from Vernon Building Society Hi Mr & Mrs Waldron, Thank you very much for your feedback. I'm glad we were able to assist you so well. Mark Response date: 14th June 2021
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Vernon Building Society

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