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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3845 reviews)

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4.92

Based on 3,845 reviews, last reviewed 3rd Mar 2026

509% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I like the staff who are friendly like the face to f... I like the staff who are friendly like the face to face it is great Reviewed on: 3rd March 2026

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Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3845)

Review of the Vernon Building Society, Savings:

Great staff

Good service, lovely friendly stafff who are very helpful. Reviewed on: 8th November 2017

Very easy to join and communication is simple and quick

Very easy to join and communication is simple and quick Reviewed on: 13th January 2026

First class and personal customer service

Opening an online account was very straightforward and a password query was dealt with very quickly by a real person! Reviewed on: 13th January 2026

You actually speak to a human who knows the product.

You actually speak to a human who knows the product. Very rare to get personal care. Reviewed on: 13th January 2026

Easy to apply online with friendly customer support...

Easy to apply online with friendly customer support when I needed to call them Reviewed on: 13th January 2026

Wonderful customer service with attention to detail.

Wonderful customer service with attention to detail. It’s always great to actually talk to human beings at the end of the phone ! Reviewed on: 13th January 2026

Friendly, helpful and knowledgeable staff.

Friendly, helpful and knowledgeable staff. Feels personal to you and brilliant involved in local communities. Easy to access to too with plenty of branches Reviewed on: 13th January 2026

Really friendly help aways available in branches

Really friendly help aways available in branches, with follow-up phone calls about any unresolved issues. Reviewed on: 13th January 2026

Fantastic Service

I opened an account with Vernon soon after moving to Stockport. I have always found them to have a wide choice of accounts and good interest rates. The staff are friendly and helpful. During Covid I needed to transfer a large sum from my savings to my bank account to pay for a new bed and they arranged this over the phone in a simple and speedy manner. I am always informed of changes to the interest rates in a timely way so that I have the opportunity to move savings to another account if I should wish to. I can’t fault the excellent service I have received from them. Reviewed on: 13th January 2026

Pleasant, Persainal and approachable

Always easy to deal with and efficient. The website is also easy to navigate . Whenever I do med to call them, you get a pleasant and what seems a more personal approach. Reviewed on: 13th January 2026

Always helpful ..

Always helpful and cheerful whenever we go in and as a bonus it's a local branch. Reviewed on: 13th January 2026

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