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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.87 (3974 reviews)

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4.87

Based on 3,974 reviews, last reviewed 13th Aug 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Prefer face to face . Prefer face to face . Very helpful and informative Reviewed on: 13th August 2026

Verified source

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society have a range of accounts to choose from.

The amount you need to open an account varies, but you can get started with as little as £25 depending on the type you choose. Most Vernon Building Society savings accounts can be opened online.

Vernon Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Savings reviews (3974)

First class and personal customer service

Opening an online account was very straightforward and a password query was dealt with very quickly by a real person! Reviewed on: 13th January 2026

You actually speak to a human who knows the product.

You actually speak to a human who knows the product. Very rare to get personal care. Reviewed on: 13th January 2026

Easy to apply online with friendly customer support...

Easy to apply online with friendly customer support when I needed to call them Reviewed on: 13th January 2026

Wonderful customer service with attention to detail.

Wonderful customer service with attention to detail. It’s always great to actually talk to human beings at the end of the phone ! Reviewed on: 13th January 2026

Friendly, helpful and knowledgeable staff.

Friendly, helpful and knowledgeable staff. Feels personal to you and brilliant involved in local communities. Easy to access to too with plenty of branches Reviewed on: 13th January 2026

Really friendly help aways available in branches

Really friendly help aways available in branches, with follow-up phone calls about any unresolved issues. Reviewed on: 13th January 2026

Fantastic Service

I opened an account with Vernon soon after moving to Stockport. I have always found them to have a wide choice of accounts and good interest rates. The staff are friendly and helpful. During Covid I needed to transfer a large sum from my savings to my bank account to pay for a new bed and they arranged this over the phone in a simple and speedy manner. I am always informed of changes to the interest rates in a timely way so that I have the opportunity to move savings to another account if I should wish to. I can’t fault the excellent service I have received from them. Reviewed on: 13th January 2026

Pleasant, Persainal and approachable

Always easy to deal with and efficient. The website is also easy to navigate . Whenever I do med to call them, you get a pleasant and what seems a more personal approach. Reviewed on: 13th January 2026

Always helpful ..

Always helpful and cheerful whenever we go in and as a bonus it's a local branch. Reviewed on: 13th January 2026

Helpful staff but branch opening hours too limited.

Helpful staff but branch opening hours too limited. Reviewed on: 13th January 2026

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