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Vernon Building Society: Savings reviews

4.92
Based on 3,861 reviews, last reviewed 6th Mar 2026
530% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

5

Great customer service, respond to individual needs. I had got myself confused and mixed up about the accounts I had and accessing them. I sent an email and received a phone call on the same day where ev... Read more Reviewed on: 6th March 2026
Elizabeth L's avatar
Elizabeth L

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L

About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3861)

Review of the Vernon Building Society, Savings:

Excellent

5
Staff very polite and friendly, well mananered Reviewed on: 2nd June 2017

In branch service review

5
Very helpful staff and very pleasant. Reviewed on: 24th April 2025

In branch service review

5
As a new customer I was able to telephone in direct to branch and set up the initial appointment. Local branch with good opening hours. Reviewed on: 24th April 2025

Excellent

5
Fiona was an absolute star, friendly, efficient and extremely helpful. She is a credit to your organisation. Reviewed on: 24th April 2025

Fantastic

5
very good customer service. Would recommended to anyone. Reviewed on: 24th April 2025

Excellent CO

5
Very happy with service team. The staff. Reviewed on: 24th April 2025

In branch service review

5
Made very welcome when arriving early. Manager explained various options available, ISA. Help with the various forms when needed. Reviewed on: 24th April 2025

In branch service review

5
Called into branch to open fixed rate isa. Branch busy but Steve manager made time to deal with application!! Many thanks. Reviewed on: 24th April 2025

Supportive

5
I've been using the Vernon for 10+ years and they've always been so helpful and caring. Fiona was great today and Steve has supported me for years!!. Reviewed on: 24th April 2025

In branch service review

5
Fiona was very knowledgeable and professional. Dealt with all our queries with patience and understanding. Reviewed on: 24th April 2025

In branch service review

5
Very helpful!!! Sometimes find it difficult to get into branch as closed on Thursday and Saturdays. Reviewed on: 24th April 2025

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