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Voyager Insurance: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.86 (344 reviews)

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4.87

Based on 344 reviews, last reviewed 28th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The staff is very prepared and they are helpful The staff is very prepared and they are helpful with foreigners whose first language is not English. Once I received a fair reimbursement. The questio... Read more Reviewed on: 28th April 2025

Latest lowest rating:

2

I am dying of Cancer and I cannot get my claim dealt... I am dying of Cancer and I cannot get my claim dealt with quickly, with the limited time I have left this is not only stressful but disgraceful as the... Read more Reviewed on: 19th August 2024

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About this product

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Voyager Insurance Travel Insurance reviews (344)

Review of the Voyager Insurance, Travel Insurance:

Terrible customer service

I found this site through travel supermarket as I wanted to insure my mother for a 10 days trip to USA Travel super market led me to this site as my mother is EEA resident . I had almost filled in all the form on line but I had to clarify something with her heart condition that needed health check Unfortunately I cannot recall the name of the guy who picked up the phone He was really unhelpful I tried to explain that my mother needed only cover for her USA trip from London He told me that my mother needs to consent for the health check I explained that my mother doesn’t speak English but I can translate . I did not have the chance even to ask what can we do alternatively He told me that I admitted that my mother doesn’t speak English and he just said good bye and hang up That was so rude and upsetting I am a UK resident. So does this mean that who ever do not speak English cannot travel ? Very disappointing customer service Reviewed on: 2nd October 2018

Website easy to use and everything was well explained

Website easy to use and everything was well explained Reviewed on: 11th October 2024

No Bots, or remote Call Centres!

Friendly, professional and human contact. Reviewed on: 11th October 2024

Super Easy, Good Value

Easy to use, nice people, no problem with claims. I have used them for years and will continue to do.i would recommend Voyager as a stand up product. I have recommended them to several people already. Reviewed on: 11th October 2024

easy to start up easy and friendly when i called the...

easy to start up easy and friendly when i called them with existing medical conditions sorted in minutes Reviewed on: 11th October 2024

Good product. Easy to book.

Good product. Easy to book. Good communication when I had a question. Reviewed on: 11th October 2024

Very good at providing a British Ex Pat insurance re...

Very good at providing a British Ex Pat insurance resident in a European country. Reviewed on: 6th October 2024

Value for money

Great experience. Used voyager when traveling for work and it was a seamless process. Would recommend to a friend and have already recommended to colleagues. Extensive cover is offered for a variety of different travel scenarios. Reviewed on: 3rd October 2024

Good cover at a competitive price

A good inexpensive insurance coy that offers people who have medical issues a comprehensive result. Gives a feeling of confidence when travelling to other countries.. Reviewed on: 2nd October 2024

Voyager gave us the required cover as we are motorcy...

Voyager gave us the required cover as we are motorcycle riders as well as general travel. Reviewed on: 1st October 2024

Flexible and caring

Flexible caring keen to solve problems rather than apply rules. Best travel insurance company I have dealt with in 50 years Reviewed on: 1st October 2024

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