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Voyager Insurance: Travel Insurance reviews

4.87
Based on 344 reviews, last reviewed 28th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

The staff is very prepared and they are helpful The staff is very prepared and they are helpful with foreigners whose first language is not English. Once I received a fair reimbursement. The questio... Read more Reviewed on: 28th April 2025
Filippo S's avatar
Filippo S

Latest lowest rating:

2

I am dying of Cancer and I cannot get my claim dealt... I am dying of Cancer and I cannot get my claim dealt with quickly, with the limited time I have left this is not only stressful but disgraceful as the... Read more Reviewed on: 19th August 2024
Duncan MOFFATT's avatar
Duncan MOFFATT

About this product

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Voyager Insurance Travel Insurance reviews (344)

Review of the Voyager Insurance, Travel Insurance:

No compassion whatsoever.

1
Our son died suddenly on March 19 2018 which was two days before we were due to fly out to Tenerife for aa week. The claim consisted of £450 for flights & £90 for the Timeshare accommodation. The last thing that we had on our minds was to cancel the holiday but more than three months later the Insurance Company want even more information even though we have already sent it to them once via our Broker They now want our son's medical certificate as to cause of health & medical history. He wasn't even coming with us & I have already provided a death certificate. Cancellation certificate - are you real? This was the last thing on our minds!!! They want me to resubmit invoices of flights & accommodation which I provided back in April!!!!! This is one of two claims that I have submitted & the second one is still waiting to be resolved. My advice is that you dont touch this company with a barge pole!!! Reviewed on: 8th August 2018

Website easy to use and everything was well explained

5
Website easy to use and everything was well explained Reviewed on: 11th October 2024

No Bots, or remote Call Centres!

5
Friendly, professional and human contact. Reviewed on: 11th October 2024

Super Easy, Good Value

4
Easy to use, nice people, no problem with claims. I have used them for years and will continue to do.i would recommend Voyager as a stand up product. I have recommended them to several people already. Reviewed on: 11th October 2024

easy to start up easy and friendly when i called the...

5
easy to start up easy and friendly when i called them with existing medical conditions sorted in minutes Reviewed on: 11th October 2024

Good product. Easy to book.

5
Good product. Easy to book. Good communication when I had a question. Reviewed on: 11th October 2024

Very good at providing a British Ex Pat insurance re...

5
Very good at providing a British Ex Pat insurance resident in a European country. Reviewed on: 6th October 2024

Value for money

5
Great experience. Used voyager when traveling for work and it was a seamless process. Would recommend to a friend and have already recommended to colleagues. Extensive cover is offered for a variety of different travel scenarios. Reviewed on: 3rd October 2024

Good cover at a competitive price

5
A good inexpensive insurance coy that offers people who have medical issues a comprehensive result. Gives a feeling of confidence when travelling to other countries.. Reviewed on: 2nd October 2024

Voyager gave us the required cover as we are motorcy...

4
Voyager gave us the required cover as we are motorcycle riders as well as general travel. Reviewed on: 1st October 2024

Flexible and caring

5
Flexible caring keen to solve problems rather than apply rules. Best travel insurance company I have dealt with in 50 years Reviewed on: 1st October 2024

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