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Voyager Insurance: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.86 (344 reviews)

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4.87

Based on 344 reviews, last reviewed 28th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The staff is very prepared and they are helpful The staff is very prepared and they are helpful with foreigners whose first language is not English. Once I received a fair reimbursement. The questio... Read more Reviewed on: 28th April 2025

Latest lowest rating:

2

I am dying of Cancer and I cannot get my claim dealt... I am dying of Cancer and I cannot get my claim dealt with quickly, with the limited time I have left this is not only stressful but disgraceful as the... Read more Reviewed on: 19th August 2024

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Voyager Insurance Travel Insurance reviews (344)

Review of the Voyager Insurance, Travel Insurance:

Terrible customer service

I found this site through travel supermarket as I wanted to insure my mother for a 10 days trip to USA Travel super market led me to this site as my mother is EEA resident . I had almost filled in all the form on line but I had to clarify something with her heart condition that needed health check Unfortunately I cannot recall the name of the guy who picked up the phone He was really unhelpful I tried to explain that my mother needed only cover for her USA trip from London He told me that my mother needs to consent for the health check I explained that my mother doesn’t speak English but I can translate . I did not have the chance even to ask what can we do alternatively He told me that I admitted that my mother doesn’t speak English and he just said good bye and hang up That was so rude and upsetting I am a UK resident. So does this mean that who ever do not speak English cannot travel ? Very disappointing customer service Reviewed on: 2nd October 2018

It was hassle free and easy to understand.

It was hassle free and easy to understand. Reviewed on: 28th September 2024

Grate value

Excellent product and prompt feedback very good value for the money and wide range of cover Reviewed on: 28th September 2024

We have been insured for many years and not claimed...

We have been insured for many years and not claimed but when we needed cover we found it. Reviewed on: 28th September 2024

Staff very knowledgeable and professional, each form...

Staff very knowledgeable and professional, each form of travel insurance had its own set of criteria which the agent dealt with. The insurance policies covered everything needed and the quote was offered. On each occasion the price was lower than other companies offering a policy that was of a significantly lower standard, if the competing companies actually offed any cover at all. Due to my previous dealings with voyager, they will always be the first company I call to get a quote for my travel insurance. Another point that I was very impressed with is the fact that on my last quote, even though the quote seemed very competitive, the company was quite happy to save the quote for a period of days (30 I think) so I could check with other insurance providers to see if a more suitable policy could be found with a lower price, needless to say, I bought the policy from voyager, it was, by far, much more comprehensive than the competition Reviewed on: 28th September 2024

Easy to book, very helpful people, will continue to...

Easy to book, very helpful people, will continue to use them Reviewed on: 27th September 2024

Easy to use and comprehensive

Very easy to obtain a quotation with the online tools, and the process posed excellent questions to uncover any special health issues. Reviewed on: 27th September 2024

It’s great experiencing and more importantly meaning...

It’s great experiencing and more importantly meaningful. Reviewed on: 27th September 2024

motorcycle travel insurance

Excellent motorcycle travel insurance Reviewed on: 27th September 2024

Excellent helpful and professional service

Excellent helpful and professional service Reviewed on: 27th September 2024

Marvellous

Always straight forward and easy to deal with! Reviewed on: 27th September 2024

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