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Wise Driving: Car Insurance reviews

Name: Car Insurance
Rating: 1.27 (63 reviews)

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1.37

Based on 63 reviews, last reviewed 24th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

3 star

90%

Latest highest rating:

5

Good all round Easy to set up. Not too expensive. Customer service handle my queries very quickly and friendly staff Reviewed on: 24th August 2024

Latest lowest rating:

1

Defrauded without card payment consent Nonsensical Insurance Company, fraudulently charged my card for the renewal in the broad daylight after my first insurance year ended and I was never ... Read more Reviewed on: 13th May 2024

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About this product

For young drivers, high premiums can be a barrier to getting onto the roads. Black box policies, also known as telematics policies, provide a solution to this. At Smart Money People, we collect Wise Driving car insurance reviews to help you make an informed decision on your next provider.

Wise Driving is part of iGO4 Insurance, solely offering black box policies. Wise Driving’s black box policies are designed to help young drivers save money on their car insurance premium through safe driving. Policyholders get access to an online dashboard displaying their driving score, as well as the main areas in which their driving could improve.

Are you a new driver looking to save money on your car insurance premium? Black box policies are designed for people just like you. Wise Driving claims to provide lower premiums as a reward for safe driving, but also states that your premium may rise if you are consistently driving in an unsafe manner. Find out what existing customers have to say about their policies by reading our Wise Driving car insurance reviews.

Have you had a car insurance policy with Wise Driving? Write an honest review on Smart Money People so we can help people like you make better decisions. Did you find that Wise Driving’s scoring of your driving was fair, and did you receive a lower premium as a result? Have you had any concerns with the black box technology provided by Wise Driving? Would you recommend the provider to friends and family? Whether good or bad, leave a Wise Driving car insurance review today to help other drivers just like you.

Wise Driving Car Insurance reviews (63)

Review of the Wise Driving, Car Insurance:

Defrauded without card payment consent

Nonsensical Insurance Company, fraudulently charged my card for the renewal in the broad daylight after my first insurance year ended and I was never going to use them again. Worse - theirs contact centre is based in India, so Computer Says Know is modus operandi when dealing with them. Worse more - if you contact them and say 'hey you was wrong you should have cancelled on day one', then reply as if from another galaxy after 14 days expire to tell You 'You are out of 14 days cooling period' so Mr/Mrs you are ought to pay full on. Worse more - the complaint manager is useless, they want to do the lipservice they do all fine when it is written on the forehead the basic premium refund calculation is High School Year 5 maths error. Reported to FCA Reviewed on: 13th May 2024

Good all round

Easy to set up. Not too expensive. Customer service handle my queries very quickly and friendly staff Reviewed on: 24th August 2024

Scamers

Theu canceled my policy with no warning. Owe me 30 pounds from a claim. Avoid at all cost. Reviewed on: 26th September 2023

Scammers!!!!!

Scammers!!!! My husband had his policy cancelled due to no fault of his own he dropped his car off for a mot, and the car mechanic decided to use my husband's car without my husbands permission at 103mph my husband informed them this was not him and provided them with all the information they asked for where car was, police reference number ect they seemed happy and put husband's policy back week later they sent email saying your policy is been cancelled we called thinking they had made mistake but once we eventually got through they told us no we are cancelling the policy reason is because u didn't tell car mechanic that there was a black box in the car which is absolutely absurd we only took the car for mot by law and now been punished for someone else's actions we have been mistreated by wise driving and will be taking this case further..... Reviewed on: 16th September 2023

Thank You Wise Driving

Wise driving has provided me with great affordable car insurance this year! The rates are stable and in line with what to expect for a driver of my experience. Everything else had gone up astronomically, and as a student and part-time carer, finding insurance at their rates was a blessing. My car needed a black box fitting, which they sent it in the post for me to do myself. I was a bit nervous about this, but they also send through very clear instructions and how-to videos that made it a fast and easy job. Thank you Wise Driving! Reviewed on: 4th September 2023

Impossible to contact anyone

I bought a policy from this so called wise driving insurance. I wasn't sent the black box before my policy became active, then I received a message that if I don't fit the black box within 48 hours my policy will be cancelled! When they've not send me the black box. I have been calling for hours no one answers the phone. Reviewed on: 11th March 2023

Terrible service

Impossible to get hold of someone on the phone and the website to update personal information does not work so they charge you if you ask them to do it. Don’t use Reviewed on: 8th March 2023

Negletting customers, and promote cancellation and retain money for fees

They never answered my emails, they don't answer your calls either. the box installed doesn't work. they don't reply to my emails and pics I send. Today i received a letter saying that they canceled my policy, (fine!!!) but they will apply fees equal to £250 pounds. Disonest. I wont say anything else. Dont insure with them!!! Reviewed on: 8th March 2023

Even D*ck Turpin wore a mask!!

AVOID AT ALL COSTS!! THIS COMPANY ARE SCAMMERS, HOW THEY'RE STILL TRADING IS BEYOND ME Reviewed on: 3rd March 2023

Total fraud company

This is the worst company ever dealt with. No one seems to know what happening. Black box was fitted & they sent out another one. Onviously not monitored atall. Then they cancelled policy for no reason...said black box was not fitted but photographic evidence was sent. Deducted £600 expenses for cancellibg policy. It's nearly like computerised system and no real people dealing with emails. They donot respond appropriately to any questions asked. Impossible to speak to a person on phone....stay away...pure fraud company. Reviewed on: 22nd February 2023

Don't waste your money!

I have been with wise driving for a number of years. Never had an issue as I have never to to claim... Until now!! Put in a claim over four weeks ago. I have courtesy car cover attached to my policy as well as other attachments, anyhow..... Four weeks later, still no courtesy car, and my car is still sat in storage, no one has even looked at it! They are trying to inform me that on my policy it states subject to availability in regards to a courtesy car. Yet on no document that I have received (and I have read them ALL! Including the small print) does it state that! Absolute shambles, it's okay to take your money but they do not deliver on what you are paying for. I'm on the 5th working week since they have had my vehicle and still no closer to getting my own vehicle repaired or a courtesy car. Reviewed on: 6th February 2023