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World First Travel Insurance: Travel insurance reviews

4.84
Based on 2,521 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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11%
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1%
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Latest highest rating:

5

Lovely, friendly and knowledgeable sales person who... Lovely, friendly and knowledgeable sales person who went through every step with us when explaining everything from start to finish. Reviewed on: 12th November 2025
Nick S's avatar
Nick S

Latest lowest rating:

1

Very bad! Very bad!!! No compensation. All evidence provided Reviewed on: 28th August 2025
Waqas Gago Ali's avatar
Waqas Gago Ali

About this product

World First travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s complimentary cover for over 150 sports and activities. There are specialist cover options available including medical, backpacker and cruise.

World First travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used World First before, you can also leave a review and share your experience.

World First Travel Insurance Travel insurance reviews (2521)

Review of the World First Travel Insurance, Travel insurance:

A very sensitive and thorough assessment of our needs followed by a very reasonable quote

5
They have a very professional and bespoke approach to providing insurance for those with medical conditions. Having gathered lots of evidence they provided us with an excellent quote. I was impressed that they did not seem to be reading from a prompt sheet but actually listened to me and our actual situation. Reviewed on: 21st September 2016

Extremely helpful at time of need

5
Last year we had to cancel some trips due to my wife's sudden illness. World First's customer service were so helpful sorting everything out and our claims were paid without any fuss. Just what you need in such circumstances. Reviewed on: 18th August 2019

Good but untried

3
This was the first time that I had obtained my Travel Insurance with World First and the process was quick and efficient but as yet having not experienced the need to make a claim I cannot comment on the effectiveness and quality of the claims process Reviewed on: 16th August 2019

A great result for a difficult situation

5
In 2018 I was diagnosed with bladder cancer. After 9 months of surgery and chemotherapy, I am now in remission and trying to get on with my life. When I started investigate travel insurance for an upcoming holiday, I was horrified, My existing insurance, through my bank, refused to insure me and when I started to get quotes from elsewhere the premiums being quoted were prohibitive. That was until I discovered World First. Their quote was a fraction of the others so much so that I called them to find out what the catch was! They explained that they believed that their medical questionnaire was more thorough than others (true) and that they understood the risks of my condition. As a result they felt that their price was fair. I am now the holder of a World First multi trip policy and am looking forward to some great holidays in the coming year. Well done to World First for not making an already difficult situation even more difficult. Reviewed on: 15th August 2019

Recommended

4
Feel covered, secure and price is competitive, have chose world first for my insurance for many years now . Not had reason to make a claim yet Reviewed on: 15th August 2019

It was very professional and accommodated my needs at a good price

5
It was straight forward.Did it over the phone.sent my paper work out in the post. Reviewed on: 14th August 2019

User friendly

4
Really quick with your quote, user friendly application, well informed all the way through the process Reviewed on: 14th August 2019

Travel Insurance

5
This company cover people with Health issues that many companies charge highly for. Reviewed on: 14th August 2019

Good for pre-existing condition cover

5
My wife and I both have a number of pre-existing conditions. Despite this we were able to obtain annual cover last year. Unfortunately, as I am now over 75, this was not possible this year. However, cover for our 62 day trip to New Zealand was available from World First at the cheapest price I could find. Also, I found that many companies would not provide cover for long stay trips, we were very pleased to find that World First would provide cover. I cannot comment on how they respond to claims, but would recommend World First for providing cover for non-standard conditions. Reviewed on: 14th August 2019

World first are indeed first

4
My experience was hassle free and an affordable price Reviewed on: 14th August 2019

Expertly reasonably priced professional Insurers.

5
My travel partner and myself are long standing holidaymakers of 82 and78 years old, and with little ailments each we have to be particular and feel secure with our choice of travel Insurance .World First Travel Insurance provides us with complete security when we are travelling ,because of our ages we need the best protection to call on if we needed someone in an emergency. Reviewed on: 13th August 2019