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World First Travel Insurance: Travel insurance reviews

4.84
Based on 2,521 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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1%

Latest highest rating:

5

Lovely, friendly and knowledgeable sales person who... Lovely, friendly and knowledgeable sales person who went through every step with us when explaining everything from start to finish. Reviewed on: 12th November 2025
Nick S's avatar
Nick S

Latest lowest rating:

1

Very bad! Very bad!!! No compensation. All evidence provided Reviewed on: 28th August 2025
Waqas Gago Ali's avatar
Waqas Gago Ali

About this product

World First travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s complimentary cover for over 150 sports and activities. There are specialist cover options available including medical, backpacker and cruise.

World First travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used World First before, you can also leave a review and share your experience.

World First Travel Insurance Travel insurance reviews (2521)

Review of the World First Travel Insurance, Travel insurance:

A very sensitive and thorough assessment of our needs followed by a very reasonable quote

5
They have a very professional and bespoke approach to providing insurance for those with medical conditions. Having gathered lots of evidence they provided us with an excellent quote. I was impressed that they did not seem to be reading from a prompt sheet but actually listened to me and our actual situation. Reviewed on: 21st September 2016

Helpful friendly staff who understand product

4
I always renew my travel insurance via speaking to a staff member on thd phone. They are always very helpful, polite and know their products and make sure you have the right insurance cover. They also don't put pressure on a customer to buy "extras" Reviewed on: 6th August 2019

My only insurance provider.

5
An excellent service, great prices which have come down since I’ve been using World First for my multi trip annual travel policy. I wouldn’t even get quotes anywhere else anymore. For those with pre-existing conditions they are the best price-wise with excellent cover too. Reviewed on: 6th August 2019

Excellent

4
Easy to use, fairly priced and good service Reviewed on: 6th August 2019

Very happy customer

5
Very good customer service. Our holiday was cancelled by the company and we were able to change our insurance to other dates or have a full refund. Very happy with the service. Reviewed on: 6th August 2019

Comprehensive cover for a realistic price

5
I have secondary breast cancer and World First covered me for travel insurance giving me peace of mind at a realistic price. Reviewed on: 6th August 2019

Value for money

5
Easy to deal with, quick to respond to query’s, good value for money Reviewed on: 6th August 2019

Great Value Travel Insurance

5
Easy to use website to purchase great value travel insurance. Reviewed on: 6th August 2019

Good company, easy to talk to and very clear to deal with

5
Been with this company for three or four years. For the first time ever I had a problem on holiday. My issue was not in theory covered by my Policy, however, the circumstances were very, very, unusual. Even though it was not covered, they did suggest I claim when I returned which I did explaining the circumstances again. Had I not taken the action I did on holiday it potentially could have created an ever greater problem, and they obviously appreciated this. They settled the claim and not only that my premium was not affected at the next renewal nor the one after. I was very impressed with them. I also do like the fact that if you are on a regular mild medication they do have the facility to accept that this is just a precautionary - I don't think I have ever known another company have this. Courteous to deal with and a good price too! Reviewed on: 6th August 2019

Best holiday insurance ever

5
Simple to get quote By far the cheapest Pre existing medical no problem Have recommended to all our friends and family They have shook our hand and thanked us for telling them about World First Reviewed on: 6th August 2019

Cheap and no problems

4
Very happy with price and service. All great Reviewed on: 6th August 2019