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World First Travel Insurance: Travel insurance reviews

4.84
Based on 2,521 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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11%
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Latest highest rating:

5

Lovely, friendly and knowledgeable sales person who... Lovely, friendly and knowledgeable sales person who went through every step with us when explaining everything from start to finish. Reviewed on: 12th November 2025
Nick S's avatar
Nick S

Latest lowest rating:

1

Very bad! Very bad!!! No compensation. All evidence provided Reviewed on: 28th August 2025
Waqas Gago Ali's avatar
Waqas Gago Ali

About this product

World First travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s complimentary cover for over 150 sports and activities. There are specialist cover options available including medical, backpacker and cruise.

World First travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used World First before, you can also leave a review and share your experience.

World First Travel Insurance Travel insurance reviews (2521)

Review of the World First Travel Insurance, Travel insurance:

Friendly and well informed staff

5
Medical screening made easy, lots of questions but sensible ones. Premiums reflect the screening they are very competitive and much better than some of the companies that I tried. Staff seemed well trained and helpful Reviewed on: 1st August 2019

Very quick sign up

5
Very quick sign up and good value for money Reviewed on: 3rd August 2019

Value for money travel insurance

5
As a frequent traveller who travels for more than 60 days at a time I have found World First to be the best value for money insurance I could find for my needs. As yet, thankfully, I've never had to claim, and I'm hoping I never have to. Reviewed on: 3rd August 2019

Quick and efficient response time and no problems

5
IAsked questions and got a reply emedietly ! Reviewed on: 3rd August 2019

Easy choice

5
I was looking for an annual policy that wouldn't automatically up my premium when I declared my lower back problem that had just recently been diagnosed, Osteoarthritis. I had enough to contend with on receiving that diagnosis, so didn't need the worry of my annual travel insurance going up because of it. I am on a state pension, and don't receive any other benefits, but I have to travel twice a year to visit my son and family who live abroad. Money Expert had recommended World First in their weekly newsletter, as being a company that looks at health problems realistically, so I checked it out online, and found that the questions were easy to understand and answer, so I phoned them and spoke to an adviser, got a sensible quote and accepted. World Firsts premium was far less than the previous years renewal quote ( from a well known company) that had increased to nearly double the cost, without me even telling them about my diagnosis! So a very easy choice to make! Thank you. Reviewed on: 3rd August 2019

World First, First Class

5
Previous medical conditions (breast and bowel cancer) from many years ago together with AF and hypertension has meant that most insurance companies (and I've had quotes from a substantial number) have either required very high insurance premiums (despite advertising themselves as specialist insurers for those with medical history) or have refused to include in the cover. I've used World First now for several years, paying far less than other insurers charge, and with very affordable premiums despite my advancing age. World First is my "go-to" for sensible travel insurance. Reviewed on: 3rd August 2019

Good annual insurance

5
Easy web site to navigate. Good annual price for over 75. Better insurance cover compared to other companies Reviewed on: 3rd August 2019

Superb for older travellers with medical issues

5
My wife and I were originally insured by their sister company and whilst having had what we thought was an excessive increase for renewal went through a review of medical history which led to a renewal being declined. However their representative offered us the opportunity of using World First, advising that much more detailed medical history would be required. We were happy to do this and ended up with a lesser premium than had been originally quoted. We have since added a couple of extra declarations, one at minimal extra cost and the other with no additional fee. The representatives I have spoken to are friendly, thorough and efficient. I have already recommended the firm to friends and family with medical history needing travel insurance. Reviewed on: 3rd August 2019

FIRST on my list.

5
World First Travel Insurance will always come FIRST on my list. Whether by telephone or on line I have found the service they provide faultless. Reviewed on: 3rd August 2019

A professional personable service providing great insurance cover.

5
Each time i have approached World First for insurance cover i have been served by professional yet friendly operators who are keen to find the best most competitively priced holiday insurance cover. They are knowledgable operators who take time to ensure all details are taken giving confidence that the best fit and a great insurance cover is offered. It real does give peace of mind when going away to know that should the worst hapoen you are in good hands and things will be taken care of. Reviewed on: 3rd August 2019

Excellent Customer Service and Comprehensive Cover

5
We chose this company because it covered my wife’s medical needs. The staff were more than helpful. We were guided through the application with professionalism. We could not have asked for more. I would recommend the company as they are first class. You can’t improve perfection. Joan and Richard Garforth Reviewed on: 3rd August 2019