Write a review

Yellow Jersey: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.88 (423 reviews)

View other Yellow Jersey products

4.84

Based on 423 reviews, last reviewed 12th Oct 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Value for money Yellow Jersey is a trusted brand and offers value for money Reviewed on: 12th October 2023

Latest lowest rating:

1

Don't expect a pay out Dont expect a pay pout if your bike is stolen Reviewed on: 28th March 2023

Read all reviews See your review

About this product

At Smart Money People, we collect Yellow Jersey Cycle Insurance reviews from customers like you. If you're thinking of getting Yellow Jersey Cycle Insurance check out our reviews, or if you're an existing Yellow Jersey customer - please share your experiences with our community in order to help out others!

Yellow Jersey Cycle Insurance reviews (423)

Review of the Yellow Jersey, Cycle Insurance:

Had the fee for Ironman UK refunded

Couldn't participate due to an injury. I don't usually sign up for that kind of "unnecessary" insurance, but for once I had. Quick response, helpful in process, no hassle. Reviewed on: 14th October 2022

Good claims experience

They were very efficient and personable when dealing with my claim. One thing to note is they will do their absolute best to find a like-for-like replacement rather than paying a claim in cash. Reviewed on: 13th October 2022

Helpful and fair insurers

I didn't put a claim in for my vandalised bike, which needed complete replacement because I thought my insurance had expired but it hadn't. By the time I realised, I was outside the claim window but YJ paid up anyway! No fuss or hassle, just good honest insurance. Highly recommended. Reviewed on: 13th October 2022

Fair, compassionate, responsive and efficient

The website is easy to navigate and the content and products are comprehensive for riders of all levels. The staff were highly responsive before taking out my policy and when making my claim. The company highly compassionate when my bike was stolen, fast at processing my claim and payment. Additionally, they made a great effort to find me a replacement bike and offered discounts on selected retailers. I have recommended them to many friends. Reviewed on: 13th October 2022

Great customer service

Unfortunately I have had to claim a couple of times due to theft. Always fast and considerate service. Pricing is good and appreciate they way that existing customers get best pricing and no auto renewal Reviewed on: 13th October 2022

V good

V responsive when I damaged my bike in a fall Reviewed on: 13th October 2022

Superb Experience!

When I needed to make a claim for the first time due to theft of my e-bike, Yellow Jersey were very helpful with my claim. Also, shout-out to Kien Dang - my claims specialist, he made the process very easy and straightforward, with detailed emails explaining exactly what I had to. He helped me with all the information that I needed and answered all of my questions very quickly and efficiently! Excellent customer service!! Will definitely be using Yellow Jersey again in the future, and will definitely be recommending this company to all of my friends and family members. Exceptional work! Thank you so much to Kien Dang and Yellow Jersey, and well done for making it to the Insurance Choice Awards Finals! You definitely deserve to win 110%! Reviewed on: 13th October 2022

Great customer service

Fast response with a claim ,good communication,value for money Reviewed on: 13th October 2022

Great service

Helpful team, loyalty perks, easy to claim! No complaints Reviewed on: 13th October 2022

No quibble claim

I got hit by a car and my bike was damaged. YJ we’re absolutely first class in getting it collected, assessed and repaired Reviewed on: 13th October 2022

So far so fair

They processed my claim quite efficiently, they try to match the same bike you had stolen if possible, I appreciated them replacing my sold secure locks as they had been cut when my ebikes were stolen. So far so good, keep up the good job. I can’t complain about timings - they seem to have a small claims team but they follow up within a reasonable timeframe. Reviewed on: 13th October 2022