Smart Money People Logo
Share this page
Link copied

Zego: Cover by the hour reviews

View other Zego products
2.56
Based on 31 reviews, last reviewed 21st May 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
3%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
42%

Latest highest rating:

5

Best Insurance provider and great customer service I found Zego through a connection on a huge pursuit site and they had the option to offer the best cost and least demanding statement and buy process,... Read more Reviewed on: 6th June 2024
Sahil C's avatar
Sahil C

Latest lowest rating:

1

AVOID AVOID AVOID Customer service is shocking, email weeks later forcing you to install an app that is not made clear when you agree to the policy. They declined our n... Read more Reviewed on: 21st May 2025
Iona G's avatar
Iona G
Read all reviews Write a review

About this product

Zego offer an innovative insurance product for delivery drivers such as those from Deliveroo who need temporary or short term insurance. Already a customer? Please share a quick Zego insurance review of your own and help our growing community find out if this policy is the one for them.

Review Zego: Cover by the hour now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Zego Cover by the hour reviews (31)

Awful customer service

1
You cannot get in touch with them! No phone support, ‘instant chat’ always has 99+ people before you! Email says response in 48 hours but no response! Trying to cancel a policy but cannot do it without speaking to them so it just continues to take the money (hourly rate)! Shocking service! Reviewed on: 31st March 2023
Sarah Jayne's avatar
Sarah Jayne

Dodgy Company

1
You can never get through to their customer service by phone or chat. On phone waiting tome is 2hours. By Chat its always 99+ waiting online to chat with, and if it gets to your turn after about 1.30 minutes, then suddenly a message pops up saying to Agent is available. Via email, you will never get a reply from them.. Overall Rating for me is Zero(0) Reviewed on: 21st February 2023
gbolly olatubosun's avatar
gbolly olatubosun

Complain

1
I would like to complain it's been 4 days I am trying to contact u regarding policy change I have changed my car and want to transfer the insurance over I have called my times alongside sending emails but have no reply back what a terrible customer service I wouldn't recommend zego to anyone please could u help me with transferring my insurance Reviewed on: 8th February 2023
Altaf hussain's avatar
Altaf hussain

Easy

5
R5EFJH. Free 10£ startup credit to use with uber eats insurance. Uuse it in the promo section on zego. Reviewed on: 22nd August 2022
Scott.'s avatar
Scott.

Rubbish insurance company

1
rubbish company, contacted so many times getting a cheaper quote always so many excuse of not giving me a cheaper insurance, even though I got crystal clean driving history pf over 4 years and so many people similar to me got way cheaper rate of £0.90 per hour where I pay £1.75 per hour. utter extortion. avoid at any cost. Reviewed on: 14th June 2022
Ashraful Alomgir's avatar
Ashraful Alomgir

Good Quick Insurance

5
Really good service! So easy to set up and quick turnaround. Use my referral code to get £10 - RDYE7M :) Reviewed on: 1st June 2022
Jemma's avatar
Jemma

Really nice help!

5
Thanks Audri for the lovely service today! Was very quick call and i renew my policy quicker than usual! I really yapreciate the reminder about my Noclaims bonus! Reviewed on: 9th July 2021
amelia de lori's avatar
amelia de lori

fraud and rip off

1
i sent them my no claims bonus proof 5 times and they never updated their system and kept taking money from my account every month and then not accepting it.i have reported them to trading standards Reviewed on: 29th June 2021
waqas raj's avatar
waqas raj

Worse insurance company

1
My first impression was good company but they are not good at all. One minute they are saying one things second minute completely different. I wouldn’t trust this company as insurance company. They are trying to take your hard earned money Reviewed on: 25th March 2021
Erdal Nebioglu's avatar
Erdal Nebioglu

High recommended car insurance Pay as you go...Maximum flexibility

5
Excellent customer care and good service will recommend to anyone.Partnered with : Uber.UberEats,deliveroo,JustEat.... Use code to get £10 credit on your zego account : RJO2SA Reviewed on: 7th April 2020
baksanboy's avatar
baksanboy

Review Zego: Cover by the hour now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill