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Zego: Cover by the hour reviews

View other Zego products
2.33
Based on 33 reviews, last reviewed 25th Jun 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
3%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
45%

Latest highest rating:

5

Best Insurance provider and great customer service I found Zego through a connection on a huge pursuit site and they had the option to offer the best cost and least demanding statement and buy process,... Read more Reviewed on: 6th June 2024
Sahil C's avatar
Sahil C

Latest lowest rating:

1

Scam company They keep telling me that they are cancelling my policy for not keeping my drivers score high enough, even though i keep meeting their target. They th... Read more Reviewed on: 25th June 2025
Garry Walker's avatar
Garry Walker
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About this product

Zego offer an innovative insurance product for delivery drivers such as those from Deliveroo who need temporary or short term insurance. Already a customer? Please share a quick Zego insurance review of your own and help our growing community find out if this policy is the one for them.

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Zego Cover by the hour reviews (33)

Maravilhoso

5
excellent experience and great service Reviewed on: 11th May 2023
Anonymous's avatar
Anonymous

Zago

5
This is excellent and very helpful Reviewed on: 11th April 2023
Sohail umar's avatar
Sohail umar

Awful customer service

1
You cannot get in touch with them! No phone support, ‘instant chat’ always has 99+ people before you! Email says response in 48 hours but no response! Trying to cancel a policy but cannot do it without speaking to them so it just continues to take the money (hourly rate)! Shocking service! Reviewed on: 31st March 2023
Sarah Jayne's avatar
Sarah Jayne

Dodgy Company

1
You can never get through to their customer service by phone or chat. On phone waiting tome is 2hours. By Chat its always 99+ waiting online to chat with, and if it gets to your turn after about 1.30 minutes, then suddenly a message pops up saying to Agent is available. Via email, you will never get a reply from them.. Overall Rating for me is Zero(0) Reviewed on: 21st February 2023
gbolly olatubosun's avatar
gbolly olatubosun

Complain

1
I would like to complain it's been 4 days I am trying to contact u regarding policy change I have changed my car and want to transfer the insurance over I have called my times alongside sending emails but have no reply back what a terrible customer service I wouldn't recommend zego to anyone please could u help me with transferring my insurance Reviewed on: 8th February 2023
Altaf hussain's avatar
Altaf hussain

Easy

5
R5EFJH. Free 10£ startup credit to use with uber eats insurance. Uuse it in the promo section on zego. Reviewed on: 22nd August 2022
Scott.'s avatar
Scott.

Rubbish insurance company

1
rubbish company, contacted so many times getting a cheaper quote always so many excuse of not giving me a cheaper insurance, even though I got crystal clean driving history pf over 4 years and so many people similar to me got way cheaper rate of £0.90 per hour where I pay £1.75 per hour. utter extortion. avoid at any cost. Reviewed on: 14th June 2022
Ashraful Alomgir's avatar
Ashraful Alomgir

Good Quick Insurance

5
Really good service! So easy to set up and quick turnaround. Use my referral code to get £10 - RDYE7M :) Reviewed on: 1st June 2022
Jemma's avatar
Jemma

Really nice help!

5
Thanks Audri for the lovely service today! Was very quick call and i renew my policy quicker than usual! I really yapreciate the reminder about my Noclaims bonus! Reviewed on: 9th July 2021
amelia de lori's avatar
amelia de lori

fraud and rip off

1
i sent them my no claims bonus proof 5 times and they never updated their system and kept taking money from my account every month and then not accepting it.i have reported them to trading standards Reviewed on: 29th June 2021
waqas raj's avatar
waqas raj

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