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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8125 reviews)

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4.86

Based on 8,125 reviews, last reviewed 28th Apr 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8125)

Everything is perfect for me tanx

Everything is perfect for me tanx Reviewed on: 10th April 2026

Iv never had a problem with anything

Iv never had a problem with anything Reviewed on: 10th April 2026

Always great customer service and you dont have to w...

Always great customer service and you dont have to wait ages on the phone for customer support. Cards always arrive quickly and the fraud team always got me my money back. Reviewed on: 10th April 2026

Service excellence you can count on the customer ser...

Service excellence you can count on the customer service department for a quick response Reviewed on: 10th April 2026

Always best experience with zempler

Always best experience with zempler Reviewed on: 10th April 2026

Helpful.

No problems. Heloed with any issues and sorted it out Reviewed on: 10th April 2026

Very good recommend good perfoment nice

Very good recommend good perfoment nice Reviewed on: 10th April 2026

very easy to use, simple layout.

very easy to use, simple layout. no credit checks so very quick to open account. have used customer service once, but they was helpful and understanding in my situation. I have been with them now for over 3 years and will definitely continue. they also provide overdraft and credit builder options. Reviewed on: 10th April 2026

Zempler Bank. Thank You.

I have only had great experience with Zempler Bank. A Great Bank' Reviewed on: 10th April 2026

The Number 1 Online Bank in the UK!

Considering Zempler is an online Bank I have had excellent customer service when I’ve needed it immediately…only recently I discovered some fraudulent activity on my account and contacted the Bank immediately, and Zempler dealt with it immediately and had it all resolved within hours! 10/10! Reviewed on: 10th April 2026

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