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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Excellent banking service good communication very pl...

Excellent banking service good communication very pleased Reviewed on: 10th April 2026

Exceptional service the system is extremely robust a...

Exceptional service the system is extremely robust and has been reliable since day one. Reviewed on: 10th April 2026

Zempler Bank

Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026

Ive been with zempler for years and never had a prob...

Ive been with zempler for years and never had a problem tbh Reviewed on: 17th March 2026

Great bank very easy to use the interactive app

Great bank very easy to use the interactive app Reviewed on: 16th March 2026

Excellent overall quality great customer service

Excellent overall quality great customer service Reviewed on: 9th March 2026

I've been with the bank for over four years, and hon...

I've been with the bank for over four years, and honestly, they tick all the boxes you'd expect from a bank. I haven’t experienced any issues with app performance or payment delays. The app refresh they implemented really creates that Monzo feel and allows for payment categorisation. I can't comment on customer service as I haven’t needed to contact them, which could be seen as a positive. Overall, I rate the bank and its services an 8/10. Reviewed on: 4th March 2026

Excellent experience it help me a lot

Excellent experience it help me a lot Reviewed on: 3rd March 2026

great bank of how a bank should be

Zempler bank is a great example of how a bank should be for savings or business and when you need to talk to someone at the bank about your financial situation they are there to talk to Reviewed on: 26th February 2026

there are no issues i work within the money i have,...

there are no issues i work within the money i have, if i have a question i can speak to a human, nothing is is any trouble to them, they are always helpful and polite, i recommend them with out hesitation Reviewed on: 26th February 2026

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