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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Great very good just don’t like site maintenance

Great very good just don’t like site maintenance Reviewed on: 25th February 2026

A great online bank.

I have been with Zempler Bank for a number of years now, When I joined, the bank was called Cashplus and I was having credit difficulties. Since then, I have seen them develop their services to become a fully fledged bank, with a great online app that is easy to use. They also recently introduced a google pay facility on mobiles, which I use frequently now. The Bank's security is also excellent with regular updates. I have no hesitation in recommending Zempler bank for this award. Reviewed on: 24th February 2026

Standard

Very standard process, takes very short time to go through Reviewed on: 24th February 2026

Easy and reliable customer communication is excellent

Easy and reliable customer communication is excellent Reviewed on: 23rd February 2026

A great overall banking experience.

A great overall banking experience. Reviewed on: 23rd February 2026

Great Banking

Great bank to use for business and worth to use this bank account and safety wise also great Reviewed on: 23rd February 2026

a very good bank and a very fast application I recom...

a very good bank and a very fast application I recommend the score 10 Reviewed on: 22nd February 2026

Real humans answer your call not AI.

Customer service is just a phonecall away should you have a problem and you get through to a human not a AI. Reviewed on: 21st February 2026

Never had any issues with the online system and when...

Never had any issues with the online system and when there has been a slight issue I’ve been able to call them and they have assisted fully Reviewed on: 20th February 2026

Always helpful with any query I have had quick and e...

Always helpful with any query I have had quick and efficient give you WE CARE attitude is always there more than happy with zempler need a friendly bank then choose zempler Reviewed on: 20th February 2026

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