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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8126)

works perfectly except customer services

Everything in the bank is excellent. Service is excellent. Everything is excellent except for once where they lied to me and told me that the money was going into my account would be returned to the Government as it was a Pension and then they took it. It wouldn’t give it back to me. I lost 468 £5. I sent it to the Treasury and the truth you wanted 600 to get it back so the bank had cost me a large amount and would not listen to a reason. Reviewed on: 17th February 2026

Quick, no fuss, efficient

No complaints. Quick, no fuss and no frills - does the job perfectly and efficiently Reviewed on: 17th February 2026

Great Bank

Always there to help if you have a problem. Reviewed on: 17th February 2026

easy ,quick banking and excellent customer services.

easy ,quick banking and excellent customer services. Reviewed on: 17th February 2026

Great service Never had issues Get my wages

Great service Never had issues Get my wages Reviewed on: 17th February 2026

I been with bank for over 10 years plus , I wish I...

I been with bank for over 10 years plus , I wish I can use via apple wallet pay Reviewed on: 17th February 2026

I love it ,very reliable and trustworthy

I love it ,very reliable and trustworthy Reviewed on: 17th February 2026

I have been a customer for many years - since it was...

I have been a customer for many years - since it was known as cash plus Reviewed on: 17th February 2026

Great experience

Very easy to communicate with left Virgin because they kept losing our money. Zempler easy to deal with and keep you up to date Reviewed on: 17th February 2026

Bank zempler

It’s good I like it Reviewed on: 17th February 2026

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