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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8125 reviews)

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4.86

Based on 8,125 reviews, last reviewed 28th Apr 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8125)

Never had a problem

Since opening an account, have had no problems using it Reviewed on: 25th March 2022

ALWAYS EXCELLENT SERVICE

TOOK ME ON 10 YEARS AGO WHEN I WAS UNDE FINANCIAL PRESSURE AND EXCELLENT SERVICE AND UNDERSTANDING SINCE Reviewed on: 25th March 2022

Great company, A* customer Services

Have had zero issues with Cashplus, so easy to use and when ever I’ve needed help they’ve been amazing. Reviewed on: 25th March 2022

Easy Money Management

Cashplus makes it really easy to manage my money via both the mobile app and the desktop site. 10/10 would reccomend Reviewed on: 25th March 2022

Good for me

Always there,no problems at this time. Reviewed on: 25th March 2022

This is how it should be done!

I've been a Cashplus customer for years and, having started out well, they've gone from strength to strength. Since acquiring official banking status Cashplus have expanded and polished their facilities to the point where they're really showing up the "traditional" High Street banks and demonstrating how it should be done. Efficient, customer friendly and reliable - I for one wouldn't consider going back to a High Street bank. If I had to make just one criticism it would be that their online login procedure, whilst probably bomb proof in its security, is too unwieldy - so it's fairly easy to make mistakes and get locked out! But all in all yes - I'd absolutely recomend this bank to anyone who wants to experience seamless, efficent and trouble free banking. Long may it continue! Reviewed on: 25th March 2022

Does the job

Customer support needs word, but overall does what’s needed Reviewed on: 25th March 2022

Good bank great customer service

Very quick to get through to very helpful Reviewed on: 25th March 2022

Cashplus

Very easy to use and great help with any problems Reviewed on: 25th March 2022

Very good

Excited to be the cash plus, they are very good and reliable Reviewed on: 25th March 2022

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